Souza Ngalula
Portland,ME
Summary
Dedicated motel cleaner with a proven track record at Motel 6 Hotel, excelling in room sanitation and guest relations. Recognized for enhancing cleanliness and training new hires in effective cleaning techniques. Committed to delivering exceptional customer service and maintaining high standards of quality throughout the motel.
Overview
1
1
year of professional experience
Work History
Motel Cleaner
Motel 6 Hotel
Portland, ME
11.2023 - 12.2024
- Demonstrated attention to detail through meticulous dusting of surfaces, vacuuming floors, and polishing fixtures within rooms and common areas.
- Provided exceptional customer service when interacting directly with guests during room cleaning or responding to special requests.
- Enhanced motel cleanliness by thoroughly cleaning guest rooms, bathrooms, and common areas.
- Assisted in training new team members on proper cleaning techniques, ensuring consistency in service quality across the motel.
Education
3Degree - Nursing
ISS/Roix-rouge
DRC(Congo)09.2015
Skills
- Room sanitation
- Guest relations
- Training new hires
- Cleaning techniques
- Customer service
Timeline
Motel Cleaner
Motel 6 Hotel
11.2023 - 12.2024
3Degree - Nursing
ISS/Roix-rouge