Summary
Overview
Work History
Education
Skills
Timeline
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SOWJANYA PADMANABHUNI

Hoffman Estates,IL

Summary

Product Management leader with experience in launching disruptive products in the Property and casualty/Auto claims industry with a focus on AI, mobile, SAAS, and consumer. Passionate about technology and leveraging technology in solving real-world problems.

Overview

18
18
years of professional experience

Work History

Director, Product Management

CCC Intelligent Solutions
09.2021 - Current
  • Led a team of 4 product managers responsible for a portfolio that generates ~ $XXX million in annual revenue.
  • Led an overall team of 100+ engineers, designers, data scientists, product managers, and GTM teams in developing and launching multiple products.
  • Developed and executed product strategies and aligned the AI product strategy of the company resulting in 11% year-over-year growth in the portfolio
  • Successfully launched multiple new products, including CCC Estimate-STP, an award-winning product in the auto claims industry(Edison awards 2022)
  • Launched the Industry-first straight-through processing ML-based application in the auto claims space to digitize the estimating process for qualified repairable auto claims fully. This product enables consumers to assess their vehicle damage in seconds. Reduces cycle time for insurance carriers by days/weeks, increases productivity by up to 30%, and reduces leakage in the industry.
  • A key member of the AI committee at CCC which is represented by several C-level executives, AI, product, and market leads. The committee plays a crucial role in shaping the responsible and ethical development and deployment of artificial intelligence technologies.
  • Established KPIs and performance metrics to measure product success, and regularly reported progress to the executive team.
  • Mentored and developed a high-performing product management team, leading to employee growth and engagement.
  • Collaborated with marketing to develop product messaging, press releases, conference demos, and presentations.
  • Exemplified leadership in fostering collaboration between diverse teams, bringing together experts from technology, data science, insurance, and subject matter experts in vehicle damage estimates, vehicle repair, diagnostics, and various other domains.
  • Partnered with the Vendor management team and executed multiple contracts that supported the product strategy and growth.
  • Presented at multiple conferences and built a strong relationship with customers and partners in supporting the overall portfolio growth.
  • Built several thought leadership pieces about AI, the auto claims industry, and Product Management

Associate Director

CCC Intelligent Solutions
09.2020 - 09.2021
  • Drove the product strategy and roadmap for a portfolio of products worth $XXXM.
  • Successfully launched 2 products, resulting in 6% revenue growth of the portfolio. This was in the launch year.
  • Developed AI product strategy and process that was leveraged across the company's various product portfolios.
  • Signed a partner and offered a Tax automation solution to insurance carriers in the estimate writing experience. The solution improves compliance and reduces the effort needed to maintain taxes across thousands of municipalities and multiple taxable categories.

Senior Product Manager

CCC Intelligent Solutions
06.2017 - 09.2020


  • Created and led the product roadmap to develop a Consumer messaging product that notifies the consumer of the stage of vehicle repair. Auto claims experience is difficult and long for consumers, the product resulted in CSI improvements for the insurance carriers by several points.
  • This product has over 15,000 users. (Business segment users)
  • Over 50M repairs are managed using this platform
  • This product helps reduce cycle time by ~2 days per repair
  • Led the ideation development and launch of a scheduling product for auto body shops that helped maximize their capacity management leading to higher profitability.
  • Developed a product strategy and roadmap for Carwise.com a B2B2C web platform for consumers to understand more about their choices during auto repair. This platform has a few million visits per month.
  • Leveraged the network effect principles to build a new channel for auto repair shops to manage their reputations and acquire customers organically.
  • Developed a roadmap and launched a network product that allows insurance carriers to pick direct repair network shops in all geographies. Developed a scorecard for measurement of the shop's performance, claims volume, cycle time metrics, etc.

Product Manager

CCC Information Services
06.2015 - 06.2017
  • Launched multiple iOS and Android apps and SDKs for insurance carriers to expedite the claims process in capturing vehicle damage and support their digitization goals. Reduced the cycle time by ~80% for damage capture. This product enabled the shift in claims experience and over 3M annually of the claims processed by the auto Insurance carriers is now through the mobile channels
  • Thrived in a fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
  • Monitored market trends and competitor performance to update product strategies.

Market Development & Product Strategy Associate

CCC Intelligent Solutions
10.2011 - 06.2014
  • Defined an eCommerce growth strategy with multi-million dollar revenue potential for auto parts in the collision industry, and presented the results to the C-level.
  • Conducted market interviews of insurers, recyclers, OEM, and industry participants to develop the growth strategy. Surveyed over 17K body shops and synthesized the information from over 50 user interviews to understand auto parts purchase behavior/gaps/needs and incentives
  • Worked on defining new SaaS product solutions that leverage CCC’s core competitive advantage. Evaluated adjacent markets such as property, home insurance, mechanical, consumer, and international markets.
  • Identified M&A, alliance, and partnership opportunities. Worked with TrueCar (CCC business partner) and developed a business case to get the organization on board with a new initiative that would lead to incremental revenue for both CCC and Truecar

Analytics Associate

A.T.Kearney
07.2010 - 08.2011
  • Worked with a financial institution leader in the mortgage loans sector, performed spend and risk analysis bringing visibility into supplier management, also facilitated optimization opportunity identification. The supplier base contained more than 200K suppliers with $28B in spending.
  • Performed the post-merger analysis of the logistics spend of a major beverage firm operating in the soft drinks and carbonated waters space. Analyzed the inbound and outbound transportation, identified cost reduction opportunities of $7M through consolidation and backhauling
  • Developed a need-based/trend-based analysis framework to help identify the consumer orientation, and target product growth areas for a firm in the snacking industry

Business Analyst Intern, Business Development Group

General Hydrogen Corporation
05.2009 - 07.2009
  • Drew insights from the Chlor-Alkali and Hydrogen market through analysis and industry expert interviews. Translated insights into new opportunities in the renewable energy sector
  • Established mutually beneficial relationships with the National Hydrogen Association, Economic Development Agencies, and the Department of Energy.
  • Collaborated with the COO and an external Advisor to define a framework for evaluating target companies

Programmer Analyst

COGNIZANT TECHNOLOGY SOLUTIONS
03.2006 - 06.2008
  • Recognized the opportunity to develop an online sales channel through a web application for a music industry magazine, resulting in a 10% client revenue increase. Convinced the client, defined the product vision, and scoped the requirements.
  • Assembled and managed multidisciplinary teams to proceed with product design and development. Developed and monitored the project metrics to track the status of the project. Tested, improved, and released the solution into production. Won client appreciation for recommendation and execution of the project.
  • Led a 10-member cross-functional team to revamp the design and construction of a web application for a global leader in asset management. Generated additional revenue and helped win a 5-year contract. Awarded Best Performer for the year 2007 for excellence in leadership and project management.

Education

Master of Business Administration -

CARNEGIE MELLON UNIVERSITY, TEPPER SCHOOL OF BUSINESS
Pittsburgh, PA
05.2010

Bachelor of Technology in Computer Science and Information Technology -

JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY
Hyderabad, India
05.2005

Skills

  • Leadership experience
  • Rapid Innovation
  • SAAS
  • Partner Relationships
  • Product Strategy
  • Competitive Analyses
  • Go-to-Market Strategies
  • Cross-Departmental Alignment

Timeline

Director, Product Management

CCC Intelligent Solutions
09.2021 - Current

Associate Director

CCC Intelligent Solutions
09.2020 - 09.2021

Senior Product Manager

CCC Intelligent Solutions
06.2017 - 09.2020

Product Manager

CCC Information Services
06.2015 - 06.2017

Market Development & Product Strategy Associate

CCC Intelligent Solutions
10.2011 - 06.2014

Analytics Associate

A.T.Kearney
07.2010 - 08.2011

Business Analyst Intern, Business Development Group

General Hydrogen Corporation
05.2009 - 07.2009

Programmer Analyst

COGNIZANT TECHNOLOGY SOLUTIONS
03.2006 - 06.2008

Master of Business Administration -

CARNEGIE MELLON UNIVERSITY, TEPPER SCHOOL OF BUSINESS

Bachelor of Technology in Computer Science and Information Technology -

JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY

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