Sowmiya V

• Certified in Banking and Finance issued by Tata Consultancy Services
• Certified Specialty Mentor issued by Amazon Development Center.
• Certification In Process Training Program by Amazon Development Center

Vendor Catalog Management: From May 2016 to April 2018

• Populating and proposing content for the product catalogs and participating in the identification and correction of catalog errors.
• Interacting and coordinating with vendors and manufacturers to help ensure a smooth data flow and Resolving problems that appear on the supply chain and help improve inventory health.
• Verify and validate cost price changes, calculating profitability gap and identifying blocks and finding route cause for Vendors to have Purchase orders placed.
• Identification of wrong external Id that are associated with products by raising bin checks to warehouse.
• Identification of Andon Pull / recalled products and reinstate them.

CMT - Competitor Monitoring Team: From April 2018 to Present

• Handled responsibility in assuring quality for Amazon's Price recommendations
• Understand the quality parameters and perform Quality Audits of the competitive price match data.
• Resolve quality related issues by providing feedback, mentoring, identifying and fixing root causes.
• Collect the competitors' data and analyze the quality of the price recommendations which is used to calculate price for the products in Amazon and make Amazon competitive enough with other competitors.
• Identification of process gaps and drive process improvement projects to ensure the continuous improvement of the monitoring systems thereby eliminating the chances of process defects impacting the front-end pricing and improving the customer experience.
• Developing a pricing system to automatically create a price override post eliminating undesirable pricing logic.
• Ensured catalog related queries are analyzed and solutions are provided with in the time period with no escalation
• Share weekly Score Cards and preparing Monthly Business review slides.
• Contributes to the operational plan through tactical/strategic inputs for program/projects, trend analysis.
• Develops metrics and service level agreements for core programs and processes, and tracks delivery against program objectives
• Regular communication with the WW retails stakeholders to understand the quality requirements and to bridge knowledge gaps and to get their approvals to add competitors to price match with Amazon and assure Amazon prices are sharp.
• Handled projects which are critical to Amazon business and have got to closure of project on time during vital period in Amazon.
• Identification of price rejections by Vendor Manager and raise Andon pull to address the concern.
• Identify non-value-added activities in processes and eliminate the same by Automation and Process Improvements.