Soyini McCall
Human Resource Specialist
Dallas,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Federal Bureau Of Prisons Department Of Justice
03.2021 - Current
- Process and release all Reassignments, Process and release all Accessions, Payroll Documents ensure the accuracy with minimal to zero corrections.
- Keying Accessions consisting of creating the master file of all incoming new employees.
- I must ensure all information is correct on the SF-52, ensure the Position Management System Online has been created for the position, which includes ensuring that current and accurate position descriptions are in place, and to ensure that supervisors as well as the employee have an understanding of the position classification and the classification appeals process; edit all the remark on the SF-52, calculating and verifying the salary is correct prior to keying the
- Accession and Conversions
- Verify all effective dates are accurate; signatures are present and properly dated.
- Any information not correct, the HR Department at the institution is contacted to request the information or notify them of any corrections or changes I have made or they are required to make
- For all Veterans or employees transferring in from a different agency it is necessary to calculate the Service Computation Date to ensure they receive the proper time/credit and resolve any issues regarding creditable service
- I key all payroll documents such as Thrift Savings Plan, Quarters, Employee Locators, Allotments, Taxes, Union Dues
- Performance Work Plan/Evaluations and Recruitment Bonuses
- I am required to key all incoming incentive awards assigned to me
- Assist all HR Department and Central Office with incentive awards
- Federal Employees Health Benefits program, Federal Employees Group Life Insurance program, and any administrative leave questions they may have and assist if needed
- I assist with preparation for Program Review
- Must ensure that accurate guidance is provided on pay administration issues and if needed provide advisory services on compensation related issues
- I possess the ability to locate in personnel policies, practice, and procedures that affect conditions of employment and contribute to the how effective the operation of the institution runs
- I provide accurate and complete information, guidance, and assistance if need be to all employees with questions relating to their Retirement/death, health and life insurance flexible spending accounts, long term care insurance, thrift savings plan, leave administration, unemployment compensation, incentive awards program, and the relationship between federal benefits programs and the workers' compensation program, as well as, military buy back with military deposits and lump sum payments
- All documents keyed in EPIC I am required to IRIS in
- RUBMA to ensure all documents and pay were keyed and applied correctly
- Once the SF-50 has been generated into Electronic Official Personnel Folder it is compared with the SF-52, the SF-52 is then imported into the Electronic Official Personnel Folder
- I am tasked with the ability to import all types of documents into the employee’s Electronic Official Personnel Folder and save to the M: Drive
- I check Employee Personal Page Suspense, make corrections and notify employee and the HR Department of any and all changes made if needed on a daily basis
- I advise and counsel staff regarding employee benefits
- On beneficiary forms (per policy) I ensure that it is a clean copy with no write overs, starch outs, mark overs and all totals equal to 100%
- It is necessary for me to maintain productive working relationships throughout all departments through responsiveness, collaboration, and utilization of communication skills on a daily basis
- I follow my immediate Supervisor’s instructions as given with no further guidance
- I possess the ability to gather facts and use this in an effective analytical way to evaluative the situation and accurately access information for sound decisions making
- This also allows my knowledge of an extensive body of rules and methods, to accurately access needed information involving personnel issues, including the principles of processing Payroll Actions and Personnel Actions.
- Directed hiring and onboarding programs for new employees.
- Met with employees annually for progress reviews and performance assessments.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Participated in labor-management meetings to discuss labor issues.
- Self-motivated, with a strong sense of personal responsibility.
Classification and Computation Technician
Federal Bureau of Prisons
04.2019 - 03.2021
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
- Responsible for researching, retrieving, loading, responding, monitoring, and ensuring the accuracy of information utilized to correctly compute inmate sentence computations which is completed through utilizing various means such as Capture, Pacer, JDIS, NCIC, Sentry, State detention centers, and by establishing and maintaining contacts with various agencies
- Reviewed documents pertinent to the court cases and have an in - depth knowledge of various policies when interpreting the Judgment and
- Commitment Order, the Pre-sentence Report, Statement of Reasons, and the United States Marshals 129 to establish an accurate and concise release date, date of offense, review pending charges, or adjusting an inmate sentence computation
- Responsible for entering initial load data into Sentry, establishing the central file for each inmate’s case, and ensuring jurisdiction is established, completing Willis Kayfez worksheets and Nunc Pro Tuncs as appropriate
- Completed initial designations by reviewing all case file information
- Ensure each area is scored accurately so that the inmate is designated to the appropriate federal facility based on established security level, BOP Policy Procedures, and Classification
- Regulations
- Reviewed and referred cases with noted medical concerns as well as court ordered study cases to medical designations
- Evaluated classification materials to ensure that noted precautions are researched and CIM information is entered into Sentry in accordance with policy, ensuring the safety of staff, inmates, and the security of the institution
- Interpreted and applied U.S
- Immigration & federal policy while determining citizenship
- Contacted state, local, ICE and other federal agencies for research for jail credit purposes
- Reviewed supporting documents to determine the citizenship of an inmate
- Maintained both oral and written communications, acted as a liaison between other agencies, such as US
- District Courts, various Law Enforcement Agencies, United States Marshals Offices, staff located within the Bureau of Prisons Facilities, along with responding to inmate’s cop-outs regarding their sentence computations, Good Conduct Time (GCT) and jail credit issues
- Updated sentence computations in the areas of posting Good Conduct Time Disallowance's, GED Status, 3621E Eligibility/Non-Eligibility
- DGA reductions, Johnson Law reductions, and many other court orders
- Conducted long audits of inmate sentence computations, ensuring that the inmate’s time has been calculated correctly to include the review of all prior sentences, arrests, and any pending charges for possible detainers
- Ensured any updates needed have been correctly completed, to maintain an accurate release date
- Ran daily rosters to monitor inmate
- GCT, GED, designations, and volunteer surrender dates
- Also, very knowledgeable of the Freedom of
- Information Act (FOIA) pertaining to WITSEC inmates and I have in-depth knowledge of the locater center procedures which include screening telephone calls and procedures for handling WITSEC cases
- Managed high volume cases for my jurisdiction, assisted in scoring, utilizing program statement 5100.08 “Inmate Security Designation and Custody Classification” to assist in assessing criminal history points, offense severity, escape and violent history inmates that require separation
- Statement 5180.00 “Central Inmate Monitoring” to prevent housing inmates that require separation
- My duties included the determination of the need of the utilization of CIM precautions
- I utilized Program Statement 5880.28 “Sentence Computation Manual” when computing sentences and applying prior custody credit.
Police Dispatcher/Telecommunications Operator
VA North Texas Health Care System
07.2015 - 03.2019
- Performed alarm and access monitoring, pattern tracing, assigning, and removing user permissions, database updates, opening and securing doors remotely during routine emergency operations
- Connected callers with appropriate professional, department, or business.
- Operated digital paging system to notify recipients of incoming calls.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Responded to service requests during and after business hours.
- Solely assessed on-scene behavior and determined when/if to dispatch law enforcement
- Responded to alarm monitoring for fire, access, intrusion, duress/panic, and emergency digital paging systems
- Documented and performed emergency callbacks
- Implements policies, procedures, and methods for identifying and protecting information, personnel, property, facilities, and operations
- Accountable for Police Officer badges issued and all associated logs
- Used judgement and initiative independently without specific instructions
- Maintained communication and the flow of voice radio traffic among police units operating on patrol and stationary posts
- Monitors and operates the SSTV System during assigned tour of duty
- Visual monitoring of activities or continuous systematic surveillance
- Organize and maintain electronic daily police operational journal for events occurring in the operation of the police control center
- Conducts criminal history background investigations on potential new employees
- Receives all incoming calls requesting police assistance
- Monitor and operate the Texas Law Enforcement Telecommunications
- System (TLETS)/National Crime Information Center (NCIC) system equipment
- Confirmed warrant confirmations; conducted health and welfare checks with outside law enforcement agencies
- Communicate information to patients and visitors
- Knowledge of VA and VHA policies and procedures related to security
- Supervisor: Julian Mickens (214-857-2378)
- Okay to contact this Supervisor: Yes
Food Service Worker
VA North Texas Health Care System
09.2014 - 07.2015
- Transported food trays and nourishment carts to wards for delivery
- Developed and maintained positive relationships with customers to enhance service.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers and answered inquiries regarding menu items and specials.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Collected trays from bed side tables, observed and reported food acceptance and/or complaints
- Returned soiled dishes to dishwashing area
- Loaded and operated dish machine
- Cleaned work area and all equipment used.
District Parole Officer II
Texas Department Of Criminal Justice Parole Division
11.2011 - 09.2014
- Supervised offenders who had been released from prison on parole or mandatory supervision; specialized in substance abuse offender compliance
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Developed case reports detailing inmate history and likelihood of committing another crime.
- Arranged substance abuse rehabilitation for offenders.
- Performed routine home inspections and drug tests for offenders on parole.
- Provided court testimony to support court decisions.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Spent a lot of time in the community, verifying employment and residential plans of offenders, conducting parole investigations, and liaison activities with criminal justice agencies, social services agencies, and other public and private entities
- Ensured offenders were compliant with parole rules and regulations
- Arranged and submitted monthly statistical performance reports on the status of individual caseload; entered, modified and retrieved sensitive information and various data into electronic records
- Traveled to county jails to deliver notification of offender’s tights, revocation hearings and release information, along with any adjudication information; presented information both orally and written
- Conducted counseling interviews with assigned cases according to approved counseling techniques to determine and clarify problems
- Analyzed data relevant to criminal records by working with programs such as Mainframe, Excel, OIMS and Microsoft office
- Performed criminal information searches using Texas Department of Public Safety criminal history system access
- Dallas County website and federal progress reports on recently released dual federal/state supervision
- Knowledge of applicable state and federal laws, rules, regulations and statuses regarding pardon and parole
- Investigated possible violations, imposed proper sanctions, or prepared violation reports for the court and/or Parole Board for issuing warrants; executed warrants when offenders did not comply with ordered conditions of release
- Court appearances to testify in adjudication hearings or presented information regarding behaviors and compliance at review hearings
- Prepared and conducted investigations through ICOTS (Interstate Compact Offender Tracking System) to transfer offender supervision from state to state
- Once parolees have been released from parole supervision, all collected records are revised for completion, organized, and accumulated into a permanent offender file for archives
- Cultivated offender case files within a secured controlled environment; verified that all records coincide with the parolee and court ordered instruction
- Conducted initial program reviews which plan, monitor, and access the parolee’s societal adjustment, the progress of assigned goals, their adherence to parole rules and regulations, and their progress towards rehabilitation
- Developed goals and recommendations which help address and assess the individual’s treatment needs
- These treatment plans are assessed for effectiveness and are modified if appropriate.
Education
Professional degree - Advanced Organizational Communication
Dallas Baptist University
Dallas, TX06.2013
Master's degree - Human Resource Management
Dallas Baptist University
Dallas, TX06.2012
Bachelor's degree - Business Management, Communication /African American Studies
Ohio University
Chillicothe, OH06.2007
Skills
- Benefits Administration
- Microsoft Windows
- Training and Development
- Confidential Document Control
- Compensation and Benefits
- Employee Relations
- HRIS Applications
- Complex Problem-Solving
- Human Resources Services
- File and Records Management
- Critical Thinking
- Microsoft Outlook
- Wages and Salary
- Conflict Resolution Tactics
- Performance Management
- Google Docs
- Microsoft Internet Explorer
- Adobe Systems Adobe Photoshop
- Microsoft PowerPoint
- Train Employees
- Payroll and Benefits Administration
- Customer Relations
- Health Information Policy and Procedure Development
Certification
Terminal Agency Coordinator for National Crime Information Center
Federal Police Dispatcher Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Specialist
Federal Bureau Of Prisons Department Of Justice
03.2021 - Current
Classification and Computation Technician
Federal Bureau of Prisons
04.2019 - 03.2021
Police Dispatcher/Telecommunications Operator
VA North Texas Health Care System
07.2015 - 03.2019
Food Service Worker
VA North Texas Health Care System
09.2014 - 07.2015
District Parole Officer II
Texas Department Of Criminal Justice Parole Division
11.2011 - 09.2014
Professional degree - Advanced Organizational Communication
Dallas Baptist University
Master's degree - Human Resource Management
Dallas Baptist University
Bachelor's degree - Business Management, Communication /African American Studies
Ohio University
Terminal Agency Coordinator for National Crime Information Center
Federal Police Dispatcher Training
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