Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Space Baker

Jacksonville,FL

Summary

Dynamic hospitality professional with expertise in creative mixology and customer service, honed at St. Matthew's Tavern. Proven track record of enhancing guest experiences and increasing repeat clientele by 20%. Skilled in inventory management and team collaboration, consistently delivering high-quality service and fostering a welcoming atmosphere.

Overview

2025
2025
years of professional experience

Work History

Bartender/Server/Host

Links, Duval Division
  • Served high customer volumes during special events, nights, and weekends.
  • Executed cash management tasks with attention to detail and accountability.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Bartender

Grumpy's Underground
12.2023 - 12.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Ensured bar readiness by consistently replenishing inventory and maintaining order.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Bartender

St. Matthew's Tavern
12.2023 - 12.2024

Lead Barback

Incahoots Bbq & Catering
09.2018 - 09.2024

Server/ToGo Specialist

Logan's Roadhouse
03.2017 - 03.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Bartender

Cheers
08.2016 - 08.2018
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Education

GED - Visual And Performing Arts

Douglas Anderson School of The Arts
Jacksonville, FL

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Engaging personality
  • Customer service expertise
  • Responsible alcohol service
  • Payment processing
  • Handling difficult customers
  • Cash register operation
  • Hospitality service expertise
  • Food service
  • New hire training
  • Drink preparation techniques
  • Inventory
  • Sales expertise
  • Food running
  • Health codes compliance
  • Creative mixology
  • Aloha POS
  • Garnishing drinks
  • Preparing garnishes

Accomplishments

Produces various events incorporating art, music, and entertainment.

Timeline

Bartender

Grumpy's Underground
12.2023 - 12.2024

Bartender

St. Matthew's Tavern
12.2023 - 12.2024

Lead Barback

Incahoots Bbq & Catering
09.2018 - 09.2024

Server/ToGo Specialist

Logan's Roadhouse
03.2017 - 03.2019

Bartender

Cheers
08.2016 - 08.2018

Bartender/Server/Host

Links, Duval Division

GED - Visual And Performing Arts

Douglas Anderson School of The Arts