Overview
Work History
Education
Skills
Timeline
Generic

Spandana Ambati

Alpharetta,GA

Overview

8
8
years of professional experience

Work History

Business Process Associate

Accenture
01.2022 - 05.2023
  • Performed data entry operations to update database with customer responses.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Analyzed and assessed functional and organizational activities.
  • Assessed business processes and identified ways to boost improvement.
  • Mapped processes to holistically examine business flow and identify improvement opportunities.
  • Maintained strong working knowledge of ERP, SAP, CRM and business intelligence tools and operational features.
  • Optimized core processes to improve business performance and operational agility.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Maintained database systems to track and analyze operational data.
  • Devised and implemented processes and procedures to streamline operations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Process Associate

Railway Engineering Works
05.2020 - 12.2021
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Developed standard operating procedures and document workflows to drive current and future processes.
  • Assessed products or services to evaluate conformance with quality standards.
  • Developed production techniques and production processes to meet customer and organizational needs.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Implemented continuous improvement metrics to streamline workflows and reduce waste.
  • Evaluated product or service by analyzing and interpreting data and metrics.
  • Prioritized initiatives to increase success rates of strategic projects.
  • Offered data-driven recommendations to align company strategies and process improvement initiatives.
  • Gathered, organized and input information into digital database.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained database systems to track and analyze operational data.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Observed packing operations to verify conformance to specifications.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Generated reports detailing findings and recommendations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Process Engineer

Quest Global Engineering Servies Private Ltd
05.2015 - 04.2020
  • Provided technical assistance to production team when issues arose.
  • Reviewed processes, identifying areas requiring improvement.
  • Conducted root cause analysis to identify, prioritize and eliminate process losses.
  • Participated in project reviews to enable ongoing status tracking and reporting.
  • Prepared scope of work documentation for use in project planning
  • Developed documentation, diagrams, and specifications to meet project requirements and regulatory standards.
  • Met weekly with team members to discuss project implementations and alleviate any issues.
  • Managed third-party contractors, inspecting completed work and ongoing efforts to confirm quality and adherence to prescribed guidelines.
  • Analyzed critical line data to make recommendations for improvement.
  • Interfaced with area teams to verify application of technical details.
  • Collaborated with technologists to address operating issues and support rapid recovery.
  • Developed conceptual scope analyses of project objectives.
  • Documented feasibility and implementation of third-party projects for review and future reference.
  • Evaluated proposed project economics and identified alternative solutions and designs producing improved results.
  • Visited client sites to troubleshoot issues and provide one-on-one training.
  • Developed and implemented process improvements to reduce costs and increase efficiency in industrial production.
  • Collaborated with cross-functional teams to develop and implement process changes.
  • Monitored and optimized production processes to increase throughput and improve quality.
  • Conducted evaluations of equipment and machinery to verify optimal performance and efficiency.
  • Led root cause analyses to identify and address problems in industrial production.
  • Analyzed data to identify trends in production and maintenance costs and developed strategies to reduce expenses.
  • Created and implemented project plans for new or improved industrial processes.
  • Evaluated proposed project investments by conducting cost-benefit analyses.
  • Built inventory management systems for industrial facilities and reviewed existing systems to identify potential for optimization.

Education

MBA - Finance

Alliance University
06.2015

Bachelor of Engineering - Computer Engineering

CMR Institute of Technology
06.2013

Skills

  • Production Work
  • Customer Relationship Management
  • Organizational Systems
  • Systems Management
  • Cross-Functional Team Partnerships
  • Customer Needs Assessments
  • Inventory Audits
  • Technical Team Interactions
  • Quality Assurance Checks
  • Technical Support and Assistance

Timeline

Business Process Associate

Accenture
01.2022 - 05.2023

Process Associate

Railway Engineering Works
05.2020 - 12.2021

Process Engineer

Quest Global Engineering Servies Private Ltd
05.2015 - 04.2020

MBA - Finance

Alliance University

Bachelor of Engineering - Computer Engineering

CMR Institute of Technology

Similar Profiles

CREATE PROFILE
Spandana Ambati