Sparkle Gaither
Oklahoma City
Summary
Dynamic food service professional with a proven track record at Oncue, excelling in food safety and preparation. Recognized for exceptional teamwork and customer service, I effectively resolved inquiries and complaints, enhancing guest satisfaction. Skilled in knife techniques and sanitation procedures, I consistently maintained high standards of food quality and presentation.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Food Associate
Oncue
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Collaborated with team members to maintain cleanliness and organization in food preparation areas.
- Supported food preparation by following safety and hygiene standards consistently.
- Engaged with customers, providing information on menu items and addressing inquiries effectively.
- Operated kitchen equipment efficiently, adhering to operational guidelines for safety and quality.
- Contributed to daily setup and breakdown of food service stations, optimizing workflow during peak hours.
- Received numerous commendations from management for exceptional teamwork and dedication to providing exceptional customer service.
- Prepared customized meals according to individual customer dietary needs and preferences, enhancing overall dining experience.
- Resolved customer complaints quickly and professionally, maintaining a positive brand image for the establishment.
- Cooked food per standard recipes with understanding of safe temperatures and cooking procedures.
- Adhered to portion control guidelines when preparing dishes, reducing food wastage without compromising quality.
- Promoted a positive work environment among colleagues through effective communication skills.
- Ensured food quality and presentation met established standards by conducting regular checks during meal preparation.
Medical Courier
USPack Courier Service
02.2024 - Current
- Delivered medical supplies and specimens to healthcare facilities in a timely manner.
- Ensured compliance with safety regulations and protocols during transportation processes.
- Maintained accurate records of deliveries and pickups for tracking purposes.
- Communicated effectively with healthcare staff to coordinate urgent delivery requests.
- Assisted in training new couriers on operational procedures and best practices.
- Utilized GPS technology to optimize delivery routes and enhance efficiency.
- Implemented process improvements that enhanced overall delivery accuracy and customer satisfaction.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
Janitorial
ABM Industries
Oklahoma City, OK
02.2018 - 10.2019
- Increased efficiency by organizing and restocking janitorial supplies as needed.
- Oversaw janitorial staff to ensure cleanliness throughout common areas, promoting a positive living experience for tenants.
- Reduced employee turnover by providing comprehensive training and support to janitorial staff members.
- Utilized proper techniques for handling chemicals and equipment to ensure employee safety while performing janitorial duties.
Hostess
TGI Fridays
Oklahoma City, OK
01.2016 - 05.2017
- Greeted and seated guests, ensuring timely service and positive dining experiences.
- Managed reservation systems, optimizing seating arrangements for efficiency.
- Collaborated with servers to coordinate food and beverage orders effectively.
- Maintained cleanliness of host area, enhancing overall restaurant ambiance.
- Assisted in training new staff on customer service standards and procedures.
- Monitored wait times, communicating updates to guests to enhance satisfaction.
- Handled customer inquiries and resolved concerns promptly to ensure loyalty.
Education
High School Diploma -
Epic Charter School
Oklahoma CitySkills
- Food safety
- Food preparation
- Safe food handling
- Knife skills
- Sanitation procedures
Certification
Food Handling
Timeline
Medical Courier
USPack Courier Service
02.2024 - Current
Janitorial
ABM Industries
02.2018 - 10.2019
Hostess
TGI Fridays
01.2016 - 05.2017
Food Associate
Oncue
High School Diploma -
Epic Charter School