To obtain an entry-level position in a company that offers professional development and growth opportunities, so that I can leverage my previous customer relations knowledge to help the company meet is deliverables.
Overview
19
19
years of professional experience
1
1
Certification
Work History
School Aide
Department Of Education
Staten Island, NY
11.2024 - Current
Supported teachers in managing classroom behavior and promoting a positive learning atmosphere.
Provided clerical assistance for administrative tasks such as photocopying documents or updating files which streamlined office operations.
Collaborated with faculty members to develop strategies for addressing individual student needs and improving overall performance.
Contributed to a clean and organized learning environment through regular maintenance of classrooms and shared spaces.
Residental Aid/Security
Women In Need WIN
Brooklyn, NY, US
08.2022 - Current
Log client in and out of the logbook
Monitor cameras
Complrounds
Intakes for clients
Security Guard
Sera Security
Bronx, NY, US
11.2019 - Current
Provided security at sumner hotel
And brc woman shelter facility
Inspected buildings, equipment, and access points permitting entry
Ensured building was locked and secured at end of every shift
Security Officer
Arrow Security Inc
Queens, NY, US
07.2019 - Current
Greet guess
Make sure my site is clean at all times
Monitor Who's around the area
Make sure all days are locked and alarm systems or working
Take notes of what's going on
Making sure my site is safe
Security Guard
Mulligan Security
New York, NY, US
07.2023 - 09.2023
Must be able to work indoors and outdoors
Must perform security patrols of designated areas on foot
Must observe and report suspicious activities and persons
Must have ability to operate radio or telephone equipment and/or console monitors
Must have ability to interact cordially and communicate with the public
Must monitor and control access at building entrances and exits
Must investigate and prepare reports on accidents, incidents, and suspicious activities
Must pass a detailed two-step interview process to qualify for the position
Internship Coordinator
Grant Associates Inc
Brooklyn, NY, US
09.2019 - 09.2019
Call clients to get updates on job search
Update clients information in the system
Inform clients to cone in to pick up metro cards and gift cards
Dietary Aide Assistant
Timber Ridge Health Care Center
01.2017 - 12.2017
Provided nutritional assistance to the residents of the facility
Helped prepare meals for residents and assisted them with eating their meals
Assisted in clean up; kitchen maintenance and setting up and taking down the dining areas
Delivered food to residents' rooms, prepared and served snacks; took inventory of food and kitchen supplies
Event Specialist
Timber Ridge Health Care Center
01.2017 - 12.2017
Engaged customers in enhance their shopping experience
Purposefully moved around the event area to actively engage shoppers
Reviewed program materials; set up the work area; prepared and sampled products on event days
Generated brand awareness and positive product impressions to increase sales
Assessed customers individual usage needs and interests in order to best recommend products
Avon Representative
Avon Products
Brooklyn, NY, US
01.2015 - 12.2016
Greeted visitors / callers and handled their inquiries and directed them to the appropriate person
Completed forms in accordance with company procedures; ordered and dispensed supplies
Provided services to customers such as order placement or account information
Took dictation and transcribed information in shorthand or by machine
Sales Associate
TOYS'R US
New York, NY, US
01.2015 - 12.2015
Provided customer service by greeting and assisting customers, and responding to their inquiries and complaints
Monitored sales activities to ensure that customers received satisfactory service and quality goods
Performed work activities of subordinates, such as cleaning and organizing shelves and displays
Volunteer
Council for Unity
New York, NY, US
01.2006 - 12.2013
Council for Unity member: worked with inmates from local jail to increase conversational skills