Sparkle ShekinahElu

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Implemented shelter policies and procedures, providing guidance to advocates for problem-solving and enforcing rules.
• Oversaw chore assignments to promote cleanliness, order, and adherence to state and local health standards at the shelter.
• Developed a new shelter position to meet program needs.
• Developed and facilitated staff training programs
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Established team priorities, maintained schedules and monitored performance.
• Served as a liaison between clients and other service providers, ensuring seamless coordination of support services.
• Initiated outreach efforts within the community to raise awareness about available services and increase access for those in need.
• Achieved successful outcomes for clients through meticulous case preparation and persuasive presentations in hearings or meetings.
• Addressed systemic issues impacting multiple clients by collaborating with other organizations on joint initiatives or policy recommendations.

• Developed and implemented targeted outreach strategies to reach underrepresented populations within the community.
• Created informational materials to educate the public about available resources and services.
• Provided ongoing support to clients during their engagement with various programs, monitoring progress and offering assistance as needed.
• Collaborated with internal teams and external partners to develop new initiatives addressing community needs.
• Assisted clients in navigating complex systems, ensuring they received necessary support and resources.
• Developed network relationships with industry professionals to enhance community awareness and promote services.
• Coordinated resource fairs, allowing clients to access numerous support services in one convenient location.

• Provided immediate support to communities affected by domestic and international disasters through hands-on service and mobilization of necessary supplies.
• Provided trauma-informed support for people impacted by California’s wildfires.
• Performed in-home fire recovery support for families.
• Connected with vulnerable populations to provide community-based outreach and services.

• Set up food distribution centers.

• Managed and procured necessary supplies, including fresh and frozen foods and food service equipment for five busy restaurants.
• Collaborated with internal departments to better understand needs and determine purchasing requirements.
• Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
• Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
• Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
• Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.