Sparqual Kinmon
Katy,TX
Summary
Dynamic Nurse Clinical Liaison with a proven track record at Wellsential Health, excelling in patient assessment and relationship management. Expert in care coordination, I fostered strong connections with healthcare professionals, driving growth and enhancing patient transitions. Passionate about delivering quality care while leveraging market analysis to identify opportunities for improvement.
Overview
19
19
years of professional experience
Work History
Nurse Clinical Liaison
Wellsential health
Houston, TX
07.2024 - Current
- Coordinated communication among hospital departments, medical staff, community providers, and insurance companies to enhance patient care.
- Developed and maintained relationships with physicians, nurses, case managers and other healthcare professionals to ensure quality patient care.
- Served as liaison with home health agencies, skilled nursing facilities, and assisted living facilities to ensure seamless transitions of care for discharged patients.
- Monitored competitor activity in the marketplace.
- Identified opportunities for growth within existing customer base by analyzing customer data.
- Collaborated with sales team to strengthen business relationships, driving growth and enhancing brand awareness.
Associate Clinical Liaison
BioPlus Specialty Pharmacy
Houston, TX
01.2023 - 01.2024
- Responsible for maximizing the client base and strengthening existing relationships within a set territory and achieving defined sales targets and demonstrating a strong understanding within disease states with a concentration on oncology.
- Achieves sales of new accounts while maintaining relationships with existing accounts.
- Maintains sales effectiveness within the assigned territory.
- Utilizes databases and other tools to identify key accounts and maximize referral potential.
- Develops and fosters account relationships as well as maintains and documents a call cycle.
- Builds and extends relationships to pharmaceutical counterparts and maintains internal partnership.
- Attends and participates in sales meetings, training programs, and conventions.
- Communicates all information regarding competitors, issues affecting territory, business threats, and relevant information to the leadership team.
Clinical Navigator
Pam Rehab Hospital
08.2020 - 01.2023
- Company Overview: (formally Sugarland Rehab hospital)
- Coordinate and completes onsite assessments.
- Reviews medical records and extracts as needed.
- Design and manages the marketing strategies for my territory.
- Creates quarterly business development plan for assigned territory.
- Works as a physicians liaison with our partnered physicians.
- Uses prospecting methods to generate leads and referrals.
- Plan and coordinate lunch and offsite meetings with referral sources to build relationships and increase referrals.
- Meet monthly admission goals for assigned territory.
- (formally Sugarland Rehab hospital)
Hospice Care Consultant
Hospice Plus
07.2019 - 08.2020
- Called on physicians, hospitals, skilled nursing facilities' management, discharge planners, and case managers within an assigned territory to promote hospice services.
- Build and maintain client relationships with physicians.
- Prepare business plans and maintain target lists.
- Prioritize accounts in accordance with the market sales plan.
- Gather and organize account-related information and provide input on key customer opportunities, service line extensions and proposal or contract pricing.
Community Liaison
Oceans Behavioral Hospital
Houston, TX
03.2017 - 07.2019
- Builds relationships with community professionals to generate referrals to Adolescent, Adult and/or Geriatric Psychiatry Unit Program.
- Performs mobile assessments.
- Makes 1:1 contacts with community professionals.
- Maintains involvement in community service organizations.
- Initiates strategies to generate referrals to Adult and/or Geriatric Psychiatry Unit and educates health care facilities and members in the community and rural areas.
- Generates feedback from customers to determine needs in the community.
- Promotes specialty clinics in the community to highlight Adult and/or Geriatric Psychiatry Unit's program and services.
Case Manager
United Healthcare
Houston, TX
11.2015 - 05.2017
- Clinical operations and Medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating).
- This includes: Case Management, Coordination of Care, and Medical Management Consulting.
- Function may also be responsible for providing Health education, coaching and treatment decision support for members.
- Includes Health Coach, Health Educator, and Health Advocate roles.
Business Development Manager
Gentiva Hospice
05.2014 - 03.2015
- Call on physicians, hospitals, skilled nursing facilities' management, discharge planners, and case managers within an assigned territory to promote hospice services.
- Build and maintain client relationships with physicians.
- Prepare business plans and maintain target lists.
- Prioritize accounts in accordance with the market sales plan.
- Gather and organize account-related information and provide input on key customer opportunities, service line extensions and proposal or contract pricing.
Clinical Liaison
Sava Senior Care
03.2012 - 05.2014
- Conduct patient assessments to identify patients for potential admission into the system.
- Responsible for managing the referrals and admissions that are generated through their assigned hospitals and territories by representing the hospital with professionalism to referral sources.
- Designs and manages the marketing strategies for assigned hospitals and physicians.
- Conduct one on one contacts with potential referral sources, maintain positive relationships with current referral sources.
- Utilizing educational opportunities to present the hospital to referral sources.
- Identifies, contacts and manages potential clients.
- Sources potential, appropriate patients for facility.
- Coordinates transmission of clinical and benefit treatment to patients, families and outside agencies.
- Acts as liaison for outside agencies, non-plan facilities, and outside providers.
Floor Nurse (Agency)
Supplemental Healthcare
06.2007 - 12.2011
- Regional hospital and LTAC floor work.
- Daily wound care on multiple patients.
- Direct care of trachea patients and patients on ventilators.
- Current experience in blood draws and IV therapy.
- Daily wound care on multiple patients.
- Direct care of trachea patients and patients on ventilators.
- Monitor patient therapy and treatment outcomes.
Case Manager
United Healthcare
12.2007 - 07.2010
- Provides telephonic follow up with members for case management services once discharged from facility.
- Held a caseload of 2500 Medicare and Medicaid recipients.
- Facilitates provider contact as needed to coordinate member's care needs.
- Coordinates discharge planning needs with facility, health services providers and member.
- Promote the company brand in order to generate new business by increasing membership and new contracts with doctors.
- Retain current business on a daily basis and resolve consumer complaints.
- Reviews evidence that discharge planning began at admission or start of services.
- Review medical record for approval or denial criteria for DME request by following CMS & TMHP & Milliman guidelines.
- Conducted daily tracking of caseload as assigned.
- Completed departmental monthly reports for team goals.
- Participate in ongoing patient education on their Medicare/ Medicaid benefits, diagnosis, and medications.
Education
Vocational Nursing
Houston Community College
Houston, TX12-2006
Skills
- Patient assessment
- Care coordination
- Clinical documentation
- Patient education
- Relationship management
- Discharge planning
- Clinical advocacy
- Networking skills
- Patient care coordination
- Customer management
- Healthcare trends
- Team collaboration
- Wellsky
- Trella Health
- CRM
Timeline
Nurse Clinical Liaison
Wellsential health
07.2024 - Current
Associate Clinical Liaison
BioPlus Specialty Pharmacy
01.2023 - 01.2024
Clinical Navigator
Pam Rehab Hospital
08.2020 - 01.2023
Hospice Care Consultant
Hospice Plus
07.2019 - 08.2020
Community Liaison
Oceans Behavioral Hospital
03.2017 - 07.2019
Case Manager
United Healthcare
11.2015 - 05.2017
Business Development Manager
Gentiva Hospice
05.2014 - 03.2015
Clinical Liaison
Sava Senior Care
03.2012 - 05.2014
Case Manager
United Healthcare
12.2007 - 07.2010
Floor Nurse (Agency)
Supplemental Healthcare
06.2007 - 12.2011
Vocational Nursing
Houston Community College