Sparsha K
Summary
Forward-thinking Product expert problem-solves and collaborates with clients and company personnel. Adept at setting long-term goals and following through with high-quality customer service and long-term relationships. Offering extensive knowledge of product..
Overview
3
3
years of professional experience
Work History
Product Expert
BYJU's - The Learning APP
07.2019 - 06.2021
- Worked closely with sales, operations and manufacturers to deliver quality tabs,SD card production.
- Analyzed user feedback and implemented changes to product design.
- Collaborated with team of engineers to develop new products.
- Reviewed products and updates to meet company quality standards, schedule production and work-in-progress tracking and reports.
- Reviewed products and updates for company quality standards compliance.
Quality Assurance Engineer
PWC Consulting
07.2018 - 05.2019
- Fixed identified issues to improve workflows.
- Met tight deadlines to satisfy client demands and project timelines.
- Proposed development and testing improvements to positively impact usability, function and performance.
- Worked closely with different departments to develop innovative solutions to functionality issues.
- Produced and maintained technical documentation for project reference.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Participated in available trainings to improve software knowledge.
- Collaborated with product owners to stay current on intended functionality.
- Created successful test scripts to manage automated feature testing,
Education
Bachelor of Engineering - Computer Science Engineering
BMS Institute of Technology & Management
Bengaluru, India06.2018
Skills
- Active Learning
- Product Development and Marketing
- Client Requirements
- Office Meetings
- Problem Resolution
- Quality Production
- Strategic Planning
- Critical Thinking
- Client Relationships
- Corrective Actions
- Customer Satisfaction
- Excellent Verbal Communication Skills
Timeline
Product Expert
BYJU's - The Learning APP
07.2019 - 06.2021
Quality Assurance Engineer
PWC Consulting
07.2018 - 05.2019
Bachelor of Engineering - Computer Science Engineering
BMS Institute of Technology & Management
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