Summary
Overview
Work History
Education
Skills
Timeline
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SPC Rodnier Rodriguez Ortiz

Hillsboro,Tennessee

Summary

Has reported as a Human Resource Specialist(42A) since August 2023 fulfilling my duty in Puerto Rico Army HHC 191st Regional Support Group assisting on all human resource support matters, Overseeing all strength management and strength distribution actions.

Overview

5
5
years of professional experience

Work History

Bank Teller

Coffee County Bank
Manchester, United States
08.2023 - Current
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Explained bank services, financial products and applicable fees to customers.

42A Human Resources Specialist

Army National Guard
Juana Diaz , Puerto Rico
08.2023 - Current
  • Maintained records of personnel actions such as promotions, transfers, demotions and disciplinary actions.
  • Prepared separation documents for departing service members.
  • Performed administrative duties including updating personnel files, preparing reports, scheduling appointments, and responding to inquiries from Soldiers or their families.
  • Created weekly attendance rosters for soldiers assigned to the unit.
  • Researched and resolved personnel issues such as pay discrepancies, leave requests, and promotions.

Front Desk Receptionist

Tropical Inns Puerto Rico
Yabucoa, Puerto Rico
04.2022 - 07.2023
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.

Restaurant Waiter

Tropical Inns Puerto Rico
Yabucoa, Puerto Rico
06.2021 - 09.2021
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Food Server

Cafeteria Tres Palmas
Humacao, Puerto Rico
01.2019 - 03.2021
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Retrieved prepared orders from kitchen areas and promptly delivered to guests.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

Education

BBA - Tourism Management

Interamerican University
Fajardo Puerto Rico
05-2021

High School Diploma -

Ramon Quinones Medina
Yabucoa, Puerto Rico
06-2015

Skills

  • Records Maintenance
  • Confidential Document Control
  • Money Handling
  • Asset Management
  • Time management proficiency
  • Proficiency

Timeline

Bank Teller

Coffee County Bank
08.2023 - Current

42A Human Resources Specialist

Army National Guard
08.2023 - Current

Front Desk Receptionist

Tropical Inns Puerto Rico
04.2022 - 07.2023

Restaurant Waiter

Tropical Inns Puerto Rico
06.2021 - 09.2021

Food Server

Cafeteria Tres Palmas
01.2019 - 03.2021

BBA - Tourism Management

Interamerican University

High School Diploma -

Ramon Quinones Medina
SPC Rodnier Rodriguez Ortiz