Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Quote
Timeline
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Sandra Perez C.

Sandra Perez C.

Los Angeles,CA

Summary

Seasoned Sales Executive with proven background in driving revenue growth, managing key accounts and optimizing sales operations. Bring strong skills in negotiation, strategic planning and relationship building. Demonstrated success in leading teams to achieve targets and enhancing customer satisfaction. Committed to leveraging past experiences to contribute significantly to any future role.

Overview

15
15
years of professional experience

Work History

Sales Executive

Comcast
Portland, OR
02.2015 - 02.2025
  • Ensured compliance with sales policies, practices, and legal requirements.
  • Identified customer needs by asking questions and advising on best solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Resolved customer complaints in a timely manner while providing excellent customer service.
  • Promoted available products and services to customers during service, account management and order calls.
  • Collected deposits or payments and arranged for billing.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Collaborated with cross-functional teams to resolve pressing challenges.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.

Learning Ambassador

Amazon
Portland, OR
08.2019 - 08.2021
  • Participated in training sessions related to eLearning tools and techniques.
  • Resolved customer inquiries regarding order status or delivery issues promptly.
  • Analyzed data from reports generated by Warehouse Management System software.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Enforced company policies related to employee conduct in the workplace.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked effectively in team environments to make the workplace more productive.

Owner

Frutilandia
Portland, OR
12.2009 - 10.2014
  • Developed strategic plans to increase profitability and efficiency.
  • Managed daily operations of business, including hiring and training staff.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Collaborated with other owners on joint ventures and shared resources.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Analyzed industry trends to develop competitive strategies.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Created marketing campaigns to attract new customers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Arts - Fine Arts

University of Oregon
Eugene, OR
12-2009

Skills

  • Quota achievement
  • Order management
  • Client acquisition
  • Relationship building
  • Problem investigations
  • Exceeds sales goals
  • Adaptive learning
  • Collaborative learning

Languages

Spanish
Native/ Bilingual

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementCompany CulturePersonal development programs

Quote

Don’t be afraid to start over again. This time you’re not starting from scratch, you’re starting from experience.
unknown

Timeline

Learning Ambassador

Amazon
08.2019 - 08.2021

Sales Executive

Comcast
02.2015 - 02.2025

Owner

Frutilandia
12.2009 - 10.2014

Bachelor of Arts - Fine Arts

University of Oregon

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Sandra Perez C.