Special Harris
Azle,TX
Summary
Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Motivated offering strong work ethic and positive attitude. Highly effective in fast-paced work environments. Licensed in Texas and over six plus years of customer service experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manicurist
Self-employed
02.2021 - Current
- Enhanced client satisfaction by providing personalized nail care services, including manicures, pedicures, and nail art.
- Increased customer loyalty through exceptional customer service and maintaining a clean, sanitary workstation.
- Boosted revenue with upselling of additional services such as gel polish applications and paraffin wax treatments.
- Educated clients on proper nail care techniques, promoting healthier nails and overall satisfaction with services rendered.
- Provided specialized treatments such as acrylic or gel extensions to cater to a diverse range of client needs and preferences.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Grew repeat client base through effective marketing and customer service.
- Responded to customer requests and concerns about gel application and nail art designs.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Streamlined appointment scheduling for improved efficiency and maximized client attendance.
Server
Star Administrative Service Inc
07.2018 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Lamar High School
Arlington, TX06.2015
Skills
- Inventory controls
- Sales proficiency
- Acrylic nails
- Pedicures
- Client satisfaction
- Verbal communication
- Writing
- Time efficiency
Certification
- Licensed Manicurist - 2021/2024
Timeline
Manicurist
Self-employed
02.2021 - Current
Server
Star Administrative Service Inc
07.2018 - Current
Lamar High School
Similar Profiles
KEVIN ROSEKEVIN ROSE
Independent General Maintenance and Automotive Mechanic at Self-employedIndependent General Maintenance and Automotive Mechanic at Self-employed
Emma Austin-DimentEmma Austin-Diment
Education Consultant, Private Tutor, Coach at Self-employedEducation Consultant, Private Tutor, Coach at Self-employed
Sonalika SinghSonalika Singh
Spiritual Consultant at Self-EmployedSpiritual Consultant at Self-Employed
Aamuktha MadabhushiAamuktha Madabhushi
Singing teacher at Self-employedSinging teacher at Self-employed
J CROWJ CROW
Family Nurse Practitioner at Texas Health CareFamily Nurse Practitioner at Texas Health Care