Special Paris
Sterling Heights,MI
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
9
9
years of professional experience
Work History
Receptionist
Cheap Movers Logistics
Detroit , MI
02.2020 - Current
- Greet visitors and provide them with assistance.
- Answer incoming calls, take messages, and transfer calls to appropriate departments or personnel.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Perform data entry tasks into various computer systems accurately and promptly.
- Manage all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Maintain a neat reception area by organizing materials and tidying up furniture.
- Ensure that all necessary forms are completed accurately prior to submitting them for processing.
Front Office Receptionist
JJ's Best Auto Sales
Detroit, MI
01.2017 - 02.2020
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Organized travel arrangements for employees including flights, hotels, car rentals.
- Processed invoices and coded documents according to company procedure standards.
- Managed daily mail distribution including sorting out incoming and outgoing mail.
- Monitored office budget expenditures on a monthly basis.
- Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
Patient Access Representative
Conduent
Remote
09.2015 - 01.2017
- Provided customer service to patients by answering questions and addressing complaints.
- Assisted patients in scheduling appointments, verifying insurance coverage, and completing paperwork.
- Maintained records of patient interactions, documenting all inquiries and resolutions.
- Performed data entry tasks for patient information into electronic health record systems.
- Resolved billing discrepancies between insurers and providers.
- Ensured compliance with federal, state, and local laws governing medical practices.
Education
Bachelor of Arts -
Everest Institute
Oak Park, MISkills
- Scheduling
- Bookkeeping
- Spreadsheet tracking
- Customer and client relations
- Basic accounting
- Multi-line telephone operation
Timeline
Receptionist
Cheap Movers Logistics
02.2020 - Current
Front Office Receptionist
JJ's Best Auto Sales
01.2017 - 02.2020
Patient Access Representative
Conduent
09.2015 - 01.2017
Bachelor of Arts -
Everest Institute
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