Spela Drnovsek

Sales and procurement

• Management of online store (Wordpress and WooCommerce)
• Social media management (integration with online store)
• Content writing
• Communication with business partners (in English and Croatian) and customers
• Spreadsheet management
• Document management
• Invoicing and archiving
• Design in Canva and basic design in Photoshop

As virtual assistant who works remotely from home, am capable of handling wide range of administrative tasks that can help businesses operate more efficiently and effectively. Which tasks that I can perform?
* Email and calendar management: As virtual assistant, I can manage inbox and calendar, ensuring that important emails are read and responded to in timely manner and appointments are scheduled and organized properly.
* Social media management: can also help with social media management. This includes creating and scheduling posts, monitoring social media activity, and engaging with customers and followers.

* Digital Marketing

* Content writing

* SEO copywriting
* Data entry: can handle data entry tasks, creating reports, and organizing data.
* Research: can help with online research tasks, such as finding information which you need or/and researching topic for upcoming presentation.
* Customer support: If needed, can provide customer support services by responding to customer inquiries and resolving complaints.
* All kinds of arrangements (depends of the need): help with travel planning, booking flights and hotels, event organization...

• Assembly and packaging of wooden semi-finished products
• Identified defective products or machinery and reported to supervisor
• Followed instructions and procedures to complete assigned tasks
• Performed general cleaning tasks

Part-time work

• Administrative assistance
• Instructions translation from English to Slovenian
• Simple promotion material design
• Website building and design

• Material procurement and sales, active in Slovenian and English (occasionally in Croatian)
• Sales of products and materials (spare parts, etc.)
• Contact with suppliers and negotiations
• Meeting preparation and active participation, material preparation, and negotiation in purchasing/selling
• Invoicing Documentation management (records), archiving of documentation
• Setting up website, social media profiles, and management
• Computer work, simple poster and flyer design
• Proposal design
• Promotional negotiation
• Acquisition of new customers, maintaining contact with existing customers
• Inventory Goods issue
• Employee guidance and supervision
• Field work (employee guidance, assistance in preparing goods, inspection...)
• Technical assistance with certain products (entertainment gaming machines - pinball, jukebox - repairs, program installation...) and service