Dynamic professional with a proven track record at World Financial Group, specializing in consultative sales and financial literacy. Adept at building trust-based relationships and delivering tailored solutions, I excel in fostering client satisfaction and driving business growth. Skilled in regulatory compliance and empathetic communication, I thrive in fast-paced environments.
Key Value Proposition
1.Serve as the primary point of contact for prospective residents and their families.
Conduct community tours, information sessions, and needs assessments to align services with resident expectations.
Provide ongoing support to ensure smooth transitions and high resident satisfaction.
Manage inbound inquiries, conduct follow-up calls, and convert prospects into move-ins.
Collaborate with the marketing team to execute outreach campaigns and referral programs.
Track sales pipeline metrics and occupancy targets.
2.
Build trust-based relationships with residents, families, healthcare providers, and referral networks.
Address client concerns with empathy while coordinating solutions across care, dining, and activities teams.
Maintain strong retention rates by fostering a positive living environment.
3.Assist with paperwork, and regulatory documentation.
Ensure compliance with senior living standards and organizational policies.