Reliable Electronics Technician proficient in product fabrication, soldering and installation of electrical equipment. Adept with coordinating with supervisors to provide engineering solutions. Eager to leverage 3 years' experience in new position.
Overview
8
8
years of professional experience
Work History
Electronics Technician
Laser Techniques Company
03.2021 - Current
Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
Enhanced system performance by troubleshooting and repairing electronic equipment.
Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
Assembled, tested and maintained components and systems for high-performing electronics.
Delivered high-quality results under pressure by managing multiple simultaneous projects with tight deadlines efficiently.
Contributed to the continuous improvement of company procedures through constructive feedback and suggestions.
Conferred with engineers and designers to investigate and solve failure issues.
Reviewed existing electrical engineering criteria to identify necessary revisions, deletions or amendments to outdated material.
Customer Service Representative
Silver Lake Licensing
04.2016 - 03.2021
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.