Spencer Burton
Saint Charles,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Electronics Repair Technician
Self-Employed
01.2019 - 05.2024
- Find problems with technology and provide solutions.
- Install in-home electronics.
- Remove malicious software.
- Remove broken electronics.
- Various other services involving electronics.
Moderator
Copiosa LLC
07.2022 - 04.2024
- Requiring an understanding of cryptocurrency and the handling of people.
- Often answering questions from users all over the world in multiple languages.
- Problem solving with customers as they troubleshoot transactions and use of application.
- Prevent and remove scams when present in our atmosphere.
- Weekly meetings with developers and community management members to get training while industry evolved.
Customer Service Associate
Walgreens Boots Alliance Inc.
08.2020 - 01.2024
- Greeting customers at the door with professionalism and high energy.
- Answered in-store/OTP questions about products offered through WBA.
- Restock/organize store inventory.
- Maintained clean and orderly store by mopping floors, emptying trash cans, wiping down surfaces, and cleaning the bathrooms.
- Trained new employees on how to handle store tasks.
- Handled customers in multiple departments at once.
Customer Service Cashier
Bed Bath & Beyond Inc.
10.2018 - 05.2019
- Greeting customers when entering and leaving establishment.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Restocked, arranged and organized merchandise
- Worked closely with Managers to solve problems and handle customer complaints.
- Maintained customer satisfaction while handling all product returns.
- Served needs of more than 1 customer in busy fast-pace environment..
Mobile Sales Consultant
Best Buy Co Inc.
06.2018 - 01.2019
- Researched customer issues and determined which solutions would be most effective.
- Answered questions from customers regarding products and services both by telephone and in-person.
- Troubleshot technical concerns regarding cell phone operations, applications and performance.
- Provided information about network policies, contract parameters and payment plans.
Server
Backporch Grill And Tavern
10.2017 - 05.2018
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Worked with POS system to place orders and manage bills.
- Cleaned outdoor eating area, bar, and indoor dining room.
- Collaborated with kitchen team to support order preparation, manage deliveries and minimize customer service issues by verifying meals.
Travel Advisor
Wyndham Worldwide Corporation Inc.
07.2017 - 01.2018
- Provided customers with best deals and well-researched travel options.
- Asked open-ended questions to better ascertain client needs and determine best travel offerings.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
Serving Supervisor
Granada Grill
06.2016 - 03.2017
- Counted each cashiers drawer [Start and End of day].
- Supervised taking all of the restaurant's money to bank at end of week.
- Attended auctions with head of POA [Food & Beverage] to find new equipment/furniture for restaurant.
- Gave a closing/opening check-list for all employees to maintain and checked duties at end of shift.
- Walked around and talked to customers to maintain closeness with management, and customer.
- Closed entire restaurant at night.
- Washed garments, from restaurant, at home to ensure our workplace was ready and clean [every day].
- Maintained a close relationship with ownership.
Server
Diamante Private Club
06.2014 - 01.2015
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Worked with POS system to place orders and manage bills.
- Cleaned indoor dining room area by wiping tables and removing trash.
- Collaborated with kitchen team to support order preparation, manage deliveries and minimize customer service issues by verifying meals.
Education
Psychology
University of Arkansas, Fayetteville
Fayetteville, ARHigh School Diploma - undefined
Fountain Lake Charter High School
Hot Springs, AR2011
Skills
- Customer service expert
- Sales and marketing strategies
- Great understanding of electronics
- Hospitality services
- Public speaking
- Staff leadership qualities
- Social media management
- Point of sale system operations
- Conflict resolution management
Accomplishments
Graduated from Acting and Modeling school.
Ran a private IT business.
Moderated for a cryptocurrency-decentralized-exchange-wallet company that consisted of responding to users from all over the world.
Timeline
Moderator
Copiosa LLC
07.2022 - 04.2024
Customer Service Associate
Walgreens Boots Alliance Inc.
08.2020 - 01.2024
Electronics Repair Technician
Self-Employed
01.2019 - 05.2024
Customer Service Cashier
Bed Bath & Beyond Inc.
10.2018 - 05.2019
Mobile Sales Consultant
Best Buy Co Inc.
06.2018 - 01.2019
Server
Backporch Grill And Tavern
10.2017 - 05.2018
Travel Advisor
Wyndham Worldwide Corporation Inc.
07.2017 - 01.2018
Serving Supervisor
Granada Grill
06.2016 - 03.2017
Server
Diamante Private Club
06.2014 - 01.2015
Psychology
University of Arkansas, Fayetteville
High School Diploma - undefined
Fountain Lake Charter High School
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