Spencer Chaffin

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

• Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
• Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
• Managed team schedule with eye for coverage needs and individual strengths.
• Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.

In my off time from the restaurant, I have a jade carving shop at my home where I process and create my jade pieces. I am a self taught lapidary artist. This is my main creative outlet and have been enjoying so for over a decade.

• Adapted quickly to last-minute changes in menu requests or guest counts without sacrificing quality or presentation standards.
• Prepared high-quality meals for clients with diverse palates, emphasizing the use of fresh, local ingredients.
• Upheld confidentiality agreements with high-profile clientele while providing discrete personal chef services in various settings.

• Originally established in 1974, La Bicyclette is where I learned the most about food and beverage
• A 50-seat restaurant capable of 550+ daily covers
• I was given the opportunity to join the team as FOH Manager, working in such a busy environment taught me how to manage quality of food/service efficiently
• Our flagship restaurant Casanova shared their 20,000-bottle wine cellar which was nominated by James Beard for outstanding wine program of 2015.