Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Spencer Crea

BEDFORD,Ohio

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience

Work History

US Bank Operations Processor | Cash Shipping Lead

U.S. Bank
Bedford, OH
08.2019 - Current
  • Assisted with training new employees on company policies and procedures.
  • Collaborated with other departments to streamline operations and improve efficiency.
  • Monitored inventory levels to ensure timely fulfillment of orders.
  • Participated in cross-functional projects aimed at improving overall business operations.
  • Performed quality assurance checks on all orders prior to shipment.
  • Reviewed customer orders for accuracy and completeness.
  • Maintained positive working relationship with fellow staff and management.
  • Purged inactive files and destroyed obsolete files following procedures.
  • Collected, evaluated and stored documents securely in permanent records.
  • Ordered and restocked supplies in line with budget limits and office needs.
  • Provided hands-on training and coaching for junior staff on office policies and regulations.

Frozen and Dairy Associate

Heinen's Grocery Store
Middleburg, OH
09.2012 - 06.2017
  • Operated cash register to process customer orders accurately and efficiently.
  • Adhered to company policies regarding health code regulations while preparing food items or stocking shelves.
  • Performed price checks for customers upon request.
  • Rotated stock regularly to ensure freshness of dairy items.
  • Received deliveries from vendors, sorted merchandise by type and stocked shelves accordingly.
  • Checked expiration dates on products regularly to ensure freshness.
  • Conducted weekly inventory counts for both dairy products and frozen foods.
  • Followed safety protocols when handling sharp knives used for cutting cheese blocks.
  • Assisted customers with locating specific products, provided product information and answered questions regarding ingredients.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Education

Associate of Arts - Design And Visual Communications

Cuyahoga Community College
Cleveland, OH
07-2014

Skills

  • Process management
  • Workflow optimization
  • Operational efficiency
  • Attention to detail
  • Microsoft office
  • Courteous and professional
  • Inventory management
  • Task prioritization
  • Document scanning
  • Excellent communication
  • Time management abilities
  • Interpersonal skills
  • Continuous improvement
  • Active listening
  • Relationship building
  • Time management

Accomplishments

  • Performed in a team to help create a better way of processing work by using our M3 sorter machine, lead by our team coordinator.
  • Created a syllables to help guide new cash shipping leads, to become leads themselves in our work environment and take on daily task in our cash shipping department.
  • Managed and created the new method of the filing system for cash shipping paper work in our cash shipping department.

Timeline

US Bank Operations Processor | Cash Shipping Lead

U.S. Bank
08.2019 - Current

Frozen and Dairy Associate

Heinen's Grocery Store
09.2012 - 06.2017

Associate of Arts - Design And Visual Communications

Cuyahoga Community College

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Spencer Crea