Spencer Davison
New York,NY
Summary
Versatile and detail-oriented IT professional with experience in data management, help desk support, and systems operations. Strong background in programming, data analytics, and networking. Adept at troubleshooting complex issues, improving data accuracy, and implementing solutions that optimize workflow and system performance.
Experienced with sales team leadership, customer relationship management, and sales strategy development. Utilizes strong communication skills and leadership abilities to foster productive and motivated sales team. Track record of implementing strategic plans that drive sales growth and enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Data Quality Specialist
Conservice
08.2023 - 10.2024
- Ensured accuracy and consistency of large data sets across multiple systems.
- Identified and corrected discrepancies, reducing data-related errors and processing delays.
- Partnered with IT teams to automate and validate data workflows using Python.
- Supported process improvements that enhanced reporting accuracy and efficiency.
Help Desk Assistant
Abacus Group
02.2021 - 07.2022
- Delivered technical support for end users, resolving hardware, software, and network issues.
- Configured and maintained Windows and macOS systems to ensure reliable operation.
- Managed user accounts and access permissions in compliance with security policies.
- Created documentation and improved internal knowledge bases for common support issues.
SEO Marketing Sales Manager
Local Splash
01.2018 - 01.2021
- Led sales team to achieve quarterly targets through effective training and motivation strategies.
- Developed and implemented sales strategies based on market analysis and customer feedback.
- Collaborated with marketing teams to align promotional efforts with sales objectives, enhancing brand visibility.
- Analyzed sales data to identify trends, optimizing inventory management and reducing overhead costs.
- Conducted comprehensive keyword research to enhance organic search visibility and improve website rankings.
- Analyzed competitor strategies to identify opportunities for optimization and content development.
- Developed and implemented on-page SEO strategies, including meta tags, headers, and internal linking structures.
Sales Manager
SunPower
01.2016 - 01.2018
- Established strong relationships with key clients to foster loyalty and drive repeat business opportunities.
- Conducted regular performance reviews, providing constructive feedback to improve team productivity and morale.
- Streamlined reporting processes using CRM systems, ensuring accurate tracking of sales activities and outcomes.
- Facilitated cross-departmental communication to enhance customer experience and resolve issues promptly.
Education
Bachelor - Information And Communication Technology
DeVry University
New York, NY01-2027
Skills
- Programming: Java, Python
- Data & Analytics: Data cleaning, validation, reporting, and visualization
- Operating Systems: Windows, macOS, Linux
- Networking: LAN/WAN configuration, troubleshooting, and support
- Tools: SQL, Microsoft 365, ServiceNow, Active Directory
- Data monitoring
- Data quality assurance
- Data management
- Data reporting
- Data validation
- Professionalism
- Quality control
- Complex Problem-solving
- Strategic planning
Professional Strengths
- Analytical and problem-solving mindset
- Strong communication and teamwork skills
- Adaptable to fast-paced, technology-driven environments
- Attention to detail with a focus on accuracy and efficiency
Timeline
Data Quality Specialist
Conservice
08.2023 - 10.2024
Help Desk Assistant
Abacus Group
02.2021 - 07.2022
SEO Marketing Sales Manager
Local Splash
01.2018 - 01.2021
Sales Manager
SunPower
01.2016 - 01.2018
Bachelor - Information And Communication Technology
DeVry University