Spencer Drow

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• Assisted in addressing customer questions and concerns
• Processed returns and exchanges of merchandise in accordance with store policies.
• Followed company security procedures for handling large sums of money.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.

• Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
• Created an environment conducive to learning by implementing positive reinforcement strategies.
• Developed individualized behavior management plans for campers with special needs.
• Assisted in developing weekly lesson plans for various age groups.
• Facilitated group problem-solving discussions to build positive relationships among campers.

• Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
• Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
• Maintained confidentiality of all patient information according to HIPAA guidelines.
• Completed daily room cleaning and organizing to provide patients with clean environment.

• Provided accurate information about products, prices and services.
• Handled customer complaints in a professional manner.
• Processed rental applications, contracts and payments accurately.

• Engaged with fans to promote the team's brand via social media platforms.
• Participated in photo opportunities with fans of all ages.
• Handled crowd control issues professionally and efficiently.