Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Spencer Duncan

San Marcos,TX

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at Jason's Deli. Skilled in freight processing and adept at fostering a professional, organized work environment. Demonstrated ability to exceed performance goals through effective shipment inspection and employee motivation. Excels in heavy lifting and conflict resolution, ensuring operational excellence and profitability.

Overview

15
15
years of professional experience

Work History

Freight Handler

Walmart
06.2023 - Current
  • Loaded and unloaded trucks.
  • Inspected freight for any damage or faults prior to loading.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
  • Sorted and organized packages to make deliveries to correct address.
  • Packed items to meet shipping requirements.
  • Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
  • Achieved rapid turnaround times for inbound shipments through swift unloading, sorting, and storage procedures.
  • Verified and noted count and condition of cargo received.

Manager

Jason's Deli
12.2019 - 04.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Sales Manager

Mattress Firm
03.2014 - 01.2019

Manager

Southside
01.2010 - 01.2013
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Education

English And Spanish -

Texas State University
San Marcos, TX

English - Creative Writing

Austin Community College
Austin, TX
06.2023

Skills

  • Heavy lifting
  • Truck loading and unloading
  • Pallet jack operation
  • Loading and unloading
  • Package handling
  • Package labeling
  • Freight processing
  • Shipment inspection
  • Shipping and receiving
  • Zoning and stocking

Languages

Spanish
Full Professional

Timeline

Freight Handler

Walmart
06.2023 - Current

Manager

Jason's Deli
12.2019 - 04.2023

Sales Manager

Mattress Firm
03.2014 - 01.2019

Manager

Southside
01.2010 - 01.2013

English And Spanish -

Texas State University

English - Creative Writing

Austin Community College

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