Proven achiever with extensive experience at Raymour & Flanigan, adept in customer service and stock replenishment. Excelled in teamwork and adaptability, consistently meeting sales targets through effective upselling and collaboration. Enhanced customer engagement and satisfaction by leveraging strong communication and organizational skills.
Overview
9
9
years of professional experience
Work History
Merchandise Handler
Marshalls Department Store
11.2023 - 06.2024
Expedited restocking process during high-volume periods for maintaining optimal shelf levels at all times.
Improved customer satisfaction by assisting with product inquiries, providing knowledgeable recommendations, and locating items promptly.
Collaborated with team members to execute promotional events, driving customer engagement and sales growth.
Home Furnishing & Sleep Consultant
Raymour & Flanigan Furniture and Mattress Store
06.2015 - 12.2017
Assisted clients in selecting appropriate furniture, fabrics, and color schemes for their homes, ensuring a cohesive design aesthetic.
Achieved monthly sales targets consistently by implementing effective upselling strategies during consultations.
Increased sales revenue through effective product presentation and persuasive communication skills.
Developed strong client relationships by maintaining consistent follow-ups and addressing customer concerns promptly.
Kept current on industry trends and emerging styles, enabling informed recommendations for clients seeking the latest designs.
Maintained detailed files on past transactions and designs for budget and future reference.