Spencer Ford
Rocklin,Ca.
Summary
Motivated Warehouse Leader skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
11
11
years of professional experience
Work History
Will Call/Warehouse Worker
RC Willey Home Furnishing
05.2023 - Current
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Stock furniture and appliances on floor for display
- Assist customers with pick up orders
- Print & Invoice end of day orders
- Update stock location for furniture and appliances
- Consistently lifted materials weighing as much as 75 pounds
- Loaded, unloaded, and moved material to and from storage and production areas
- Located needed merchandise in inventory using box works software and placed on skids for transport to shelves.
Operations Manager
FedEx Ground
01.2017 - Current
- Monitor over 30 employee's day to day performance & motivate to meet performance metrics
- Prepared monthly productivity reports
- Identified quality issues and ensured prompt resolution
- Tracked employee attendance & punctuality, addressing repeat problems to prevent long- term habits
- Reported progress, issues and possible solutions for all operations related to production in meetings with other department heads
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Forecasted new processes for production schedule to ensure quality and deadlines were met in timely fashion
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Warehouse Worker
RC Willey Distribution Center
02.2019 - 09.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Verified quantity and description of materials received by checking merchandise against packing list.
Ground Package Handler
Fed Ex Ground & Home Delivery
04.2017 - 09.2020
- Assembled, sealed, and loaded packages into correct trucks.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed safety regulations to maintain safe work environment.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Night Supervisor
Smart and Final
01.2012 - 01.2017
- Maintained stock of products and ordered new products when stock was running low
- Assisted customers with complaints, questions and concerns.
- Trained staff members to perform inventory management, customer service and maintenance.
- Compiled reports on production shortfalls, accidents and equipment problems.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Assigned each member of 15 person team with specific daily tasks and responsibilities
Education
High School Diploma -
Horizon Charter
2011
Skills
- Materials Handling and Transport
- Microsoft Word
- Forklift Safety and Operation
- Logistics
- Teams & Zoom
- Complex Problem-Solving
- Hand Truck Operation
- Purchase Order Review
- Punctual and Dependable
- Attention to Detail
- Microsoft Excel
- Exceptional Time Management Skills
Timeline
Will Call/Warehouse Worker
RC Willey Home Furnishing
05.2023 - Current
Warehouse Worker
RC Willey Distribution Center
02.2019 - 09.2021
Ground Package Handler
Fed Ex Ground & Home Delivery
04.2017 - 09.2020
Operations Manager
FedEx Ground
01.2017 - Current
Night Supervisor
Smart and Final
01.2012 - 01.2017
High School Diploma -
Horizon Charter
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