Summary
Overview
Work History
Education
Skills
Timeline
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Spencer Fox

Brooklyn,NY

Summary

Passionate wine and food professional with an extensive background in New York City's fast paced service industry.

Overview

10
10
years of professional experience

Work History

Server / Wine Steward

Frenchette
12.2024 - Current
  • Provided excellent service to customers during rushes with upwards of 250 covers.
  • Developed a comprehensive understanding of the restaurant's extensive natural wine list.
  • Provided wine service to the entire restaurant while simultaneously serving in my own section of six tables.
  • Worked with my fellow team members during busy shifts to maximize both staff and guest experiences.

Sales Associate

Thirst Wine Merchants
12.2024 - Current
  • Assist customers by offering in-depth knowledge about grape varietals, appellations, producer specifics, climate conditions for each vintage and soil types.
  • Receive and process wine deliveries during busy business hours.
  • Conduct regular in-store tastings for clients, helping to both inform them about the wines and stoke their passion for the product.
  • Manage precise records of sales transactions including invoices, orders, and payments received.
  • Represent the store at various wine tastings and events across New York City.

Server

Yellow Rose
10.2022 - 10.2024
  • Ensure optimal guest experience by taking drink and food orders, serving dishes, and promptly clearing tableware in an efficient and friendly manner.
  • Maintain a comprehensive knowledge of the menu and preparations of each dish.
  • Provide quality customer service for each and every guest.
  • Keep a vigilant eye on maintaining dining room cleanliness and appropriate table set-ups.

Barista

La Colombe Coffee Roasters
01.2015 - 05.2017
  • Prepared a variety of specialty coffee, espresso, and tea drinks with precision, speed and finesse.
  • Ensured cleanliness and hygiene in the workplace through regular counter wiping, machinery cleaning, dishwashing, and floor cleaning.
  • Stocked and monitored inventory of coffee beans, milk, cups, lids, and other various items necessary for service.
  • Regularly cleaned and maintained all equipment up to proper working order in accordance to manufacturer’s instructions.
  • Developed a refined education in the company’s offerings—how to best prepare each varietal, the science behind differing flavor profiles, and an understanding of different farming techniques.

Education

Bachelor of Arts - Creative Writing

Pratt Institute
Brooklyn, NY
05.2015

Skills

  • Extensive Knowledge of Natural Wine and Food
  • Exceptional Customer Service
  • Point of Sale System Operations
  • Strong Work Ethic
  • Punctuality
  • High Standards of Cleanliness
  • Procreate Coffee NYC Certified
  • Qualifying Certificate in Food Protection

Timeline

Server / Wine Steward

Frenchette
12.2024 - Current

Sales Associate

Thirst Wine Merchants
12.2024 - Current

Server

Yellow Rose
10.2022 - 10.2024

Barista

La Colombe Coffee Roasters
01.2015 - 05.2017

Bachelor of Arts - Creative Writing

Pratt Institute