Passionate wine and food professional with an extensive background in New York City's fast paced service industry.
Overview
10
10
years of professional experience
Work History
Server / Wine Steward
Frenchette
12.2024 - Current
Provided excellent service to customers during rushes with upwards of 250 covers.
Developed a comprehensive understanding of the restaurant's extensive natural wine list.
Provided wine service to the entire restaurant while simultaneously serving in my own section of six tables.
Worked with my fellow team members during busy shifts to maximize both staff and guest experiences.
Sales Associate
Thirst Wine Merchants
12.2024 - Current
Assist customers by offering in-depth knowledge about grape varietals, appellations, producer specifics, climate conditions for each vintage and soil types.
Receive and process wine deliveries during busy business hours.
Conduct regular in-store tastings for clients, helping to both inform them about the wines and stoke their passion for the product.
Manage precise records of sales transactions including invoices, orders, and payments received.
Represent the store at various wine tastings and events across New York City.
Server
Yellow Rose
10.2022 - 10.2024
Ensure optimal guest experience by taking drink and food orders, serving dishes, and promptly clearing tableware in an efficient and friendly manner.
Maintain a comprehensive knowledge of the menu and preparations of each dish.
Provide quality customer service for each and every guest.
Keep a vigilant eye on maintaining dining room cleanliness and appropriate table set-ups.
Barista
La Colombe Coffee Roasters
01.2015 - 05.2017
Prepared a variety of specialty coffee, espresso, and tea drinks with precision, speed and finesse.
Ensured cleanliness and hygiene in the workplace through regular counter wiping, machinery cleaning, dishwashing, and floor cleaning.
Stocked and monitored inventory of coffee beans, milk, cups, lids, and other various items necessary for service.
Regularly cleaned and maintained all equipment up to proper working order in accordance to manufacturer’s instructions.
Developed a refined education in the company’s offerings—how to best prepare each varietal, the science behind differing flavor profiles, and an understanding of different farming techniques.