Spencer Goodson
Westminster,MD
Summary
A detail-oriented leader with highly practiced interpersonal communication skills in both a sales environment and a professional environment. Able to work collaboratively with coworkers and management team to maximize output and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Manager
Players Fun Zone
519 Old Westminster Pike, Westminster, MD 21157
01.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Prepared materials for upcoming events.
- Organized supplies to create a clean and efficient work environment.
- Operated, oversaw, and reported all cash drawers throughout shifts with excellent accuracy.
Cashier/Birthday Party Coordinator/Floor Staff
Players Fun Zone
519 Old Westminster Pike, Westminster, MD 21157
07.2018 - Current
- Maintained party areas during busy events for as many as 25 guests
- Managed schedule effectively to plan and carry out as many as 52 parties per month
- Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
- Anticipated needs and responded promptly to guests' requests to maximize satisfaction.
- Greeted customers entering the facility and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Upsold additional products and services to customers, increasing revenue.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Education
Bachelor of Arts - Communication
McDaniel College
2 College Hill, Westminster, MD 2115705.2024
High School Diploma -
Winters Mill High School
560 Gorsuch Road, Westminster, MD 2115706.2020
Skills
- Associated Press Style
- Microsoft Office Suite
- Adobe Premier Pro
- Adobe Photoshop
- Google Suite
- Google Calendar
- Verbal and Written Communication
- Interview Skills
- Strong Organizational Skills
- DSLR Camera
- Snapseed Photo Editor
- Canva
Volunteer History
St. John's Lutheran Church
- Christian Education Committee Member (2016-present)
- Group Mission Trips (2016 & 2017)
- ASP Mission Trip (2019)
- Vacation Bible School Recreation Coordinator/Teacher (2016 & 2017)
Timeline
Manager
Players Fun Zone
01.2023 - Current
Cashier/Birthday Party Coordinator/Floor Staff
Players Fun Zone
07.2018 - Current
Bachelor of Arts - Communication
McDaniel College
High School Diploma -
Winters Mill High School