Detail oriented individual with exceptional communication and project management skills. Skilled in relationship management, campaign development, and achieving customer satisfaction in dynamic environments.
Overview
3
3
years of professional experience
Work History
Digital Outside Sales
American Marketing & Publishing
04.2025 - 05.2025
Prospected and secured new small-to-medium business clients through in-person meetings, cold calling, and referrals
Managed full sales cycle independently—from lead generation and pitching to closing and onboarding—while maintaining detailed CRM records and activity logs.
Presented tailored digital marketing solutions, including SEO, reputation management, and Google Street View virtual tours, to help businesses improve their online visibility.
Collaborated with internal support teams to ensure accurate fulfillment of client services and long-term account retention.
Digital Communications Intern
Community Food Club
06.2024 - 12.2024
Generated ideas for promotional campaigns to drive traffic to company websites or social media accounts.
Maintained professionality and efficiency while working closely with leadership.
Created and edited content for website, newsletters, press releases, social media posts, and other marketing materials.
Leveraged CMS platforms, content editing and basic design tools to complete assigned tasks.
Food and Beverage Server
Brick and Porter
07.2022 - 03.2025
Ensured repeat business by delivering excellent customer support in a fast-paced environment.
Contributed to higher sales through strategic upselling of specials and menu offerings.
Handled several priorities simultaneously, ensuring cohesive team operation under demanding conditions.
Refined problem-solving abilities to handle guest concerns efficiently.
Education
Bachelor of Science - Advertising & Public Relations, Minor in Adventure Tourism
Grand Valley State University
Allendale, MI
12.2024
Skills
Data analysis
Competitive Market Evaluation
Interpersonal communication
Strategic Planning
Skilled negotiator
Results-Driven
Restorative techniques
Customer Relationship Management
Timeline
Digital Outside Sales
American Marketing & Publishing
04.2025 - 05.2025
Digital Communications Intern
Community Food Club
06.2024 - 12.2024
Food and Beverage Server
Brick and Porter
07.2022 - 03.2025
Bachelor of Science - Advertising & Public Relations, Minor in Adventure Tourism