Driven and detail-oriented professional with small business operations and customer engagement. Demonstrate strong relationship-building skills, hardworking nature, and loyalty.
Overview
4
4
years of professional experience
Work History
Owner, Lawn Care Manager
Hoggard Lawn Care
06.2021 - Current
Managed day-to-day lawn care for customers
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Consulted with customers to assess needs and propose optimal solutions.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Floor Associate
Ninja Kidz
02.2024 - 05.2024
Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
Answered questions about store policies and addressed customer concerns.
Assisted in ensuring safety for all customers by enforcing rules on the play-floor.
Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall fun experience.