SPENCER JONES
COLUMBIA,UNITED STATES
Summary
Eager to transition into the electrical field and pursue a new career path, I am motivated to embrace fresh opportunities for growth and development. With an insatiable thirst for knowledge and a commitment to lifelong learning, I tackle every task with enthusiasm and a student-like mindset. Skilled in mathematics and recognized for my strong work ethic, I consistently overcome challenges head-on and deliver outstanding results.
Overview
7
7
years of professional experience
Work History
Outside Sales Representative
Spectrum
10.2023 - Current
- Acquired new customers via strategic door-to-door sales
- Met sales quotas consistently over diverse product lines
- Conducted comprehensive needs analysis for tailored sales pitches
- Completed sales documentation accurately and promptly
- Monitored competitor activities to adapt sales strategies
Delivery Merchandiser
Beverage South
06.2023 - 10.2023
- Ensured product delivery, maintaining safety & integrity
- Verified load sheets, improving delivery accuracy
- Managed customer deliveries & payments efficiently
- Streamlined inventory & route optimization, enhancing efficiency
Bartender, Key Hourly Manager
Bad Daddy's Burger Bar
01.2023 - 06.2023
- Orchestrated high-quality customer service, boosting guest loyalty
- Streamlined new staff training, reinforcing service norms and brand ethos
- Expedited drink preparation, achieving a 90-second turnaround
- Supervised opening and closing tasks, ensuring operational readiness
- Leveraged extensive menu knowledge, offering personalized recommendations
Server, Bartender, Server/Bartender Trainer
Olive Garden
04.2022 - 01.2023
- Spearheaded guest service, cultivating a welcoming environment
- Enhanced dining experience through expert menu advice
- Streamlined drink preparation, adhering to 90-second standard
- Facilitated team training on service steps and organizational values
- Oversaw bar opening and closing, ensuring clean and organized premises
Closing Manager
Moe's
03.2021 - 02.2022
- Orchestrated team operations for optimal task completion and customer satisfaction
- Supervised cleaning tasks for a spotless environment
- Managed staff breaks strategically, reducing labor costs
- Addressed customer complaints, enhancing service quality
- Ensured secure closure of premises, adhering to financial protocols
Delivery Driver
DoorDash
10.2020 - 03.2021
- Orchestrated restaurant pickups and deliveries, fostering strong client relationships
- Streamlined navigation in urban areas, boosting punctuality and customer satisfaction
- Demonstrated meticulous adherence to delivery instructions, preserving food quality and safety
Server
Smiley's BBQ
04.2020 - 08.2020
- Streamlined order delivery, enhancing customer satisfaction
- Collaborated with kitchen staff, ensuring timely and accurate meal preparation
- Maintained clean and efficient table settings
- Assisted bar staff, optimizing beverage service workflow
- Welcomed and seated guests, fostering a pleasant atmosphere
Food Runner
Ansley Golf Club
12.2019 - 03.2020
- Streamlined table clearance to enhance customer satisfaction
- Partnered with bar team to expedite drink service
- Ensured accurate order delivery to meet customer expectations
Closing Manager
Saxbys Coffee
07.2019 - 12.2019
- Orchestrated department audits, enhancing stock levels and cleanliness
- Streamlined procedures, escalating team efficiency in sales and operations
- Mentored staff on intricate sales and customer issues, amplifying service quality
- Regularly inspected for cleanliness and stock levels, promoting merchandising standards
Team Leader
Chick-fil-A
02.2018 - 07.2019
- Elevated customer satisfaction leading a team of 4-8
- Enhanced staff productivity through training and mentoring
- Fostered open communication to resolve conflicts swiftly
- Implemented skill development plans post performance evaluations
- Optimized team efficiency mentoring junior members on protocols
Education
HIGH SCHOOL DIPLOMA -
Lowndes High School
05.2019
Skills
- Customer Service
- Leadership
- Mathematics
- Problem Solving
- Teamwork
- Time Management
- Relationship Building
- Conflict Resolution
- Sales Strategy
- Customer Acquisition
Additionalinformation - Leadershipprogram
Panther L.E.A.P. (Leadership, Engagement, Achievement, Pride)
Timeline
Outside Sales Representative
Spectrum
10.2023 - Current
Delivery Merchandiser
Beverage South
06.2023 - 10.2023
Bartender, Key Hourly Manager
Bad Daddy's Burger Bar
01.2023 - 06.2023
Server, Bartender, Server/Bartender Trainer
Olive Garden
04.2022 - 01.2023
Closing Manager
Moe's
03.2021 - 02.2022
Delivery Driver
DoorDash
10.2020 - 03.2021
Server
Smiley's BBQ
04.2020 - 08.2020
Food Runner
Ansley Golf Club
12.2019 - 03.2020
Closing Manager
Saxbys Coffee
07.2019 - 12.2019
Team Leader
Chick-fil-A
02.2018 - 07.2019
HIGH SCHOOL DIPLOMA -
Lowndes High School
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