Kimberly Kaufman
West Harrison,NY
Summary
Seasoned Business Development Professional with over 25 years of cumulative experience, including 5 years in the staffing industry. Demonstrated expertise in developing and executing business development strategies that drive significant growth, increase client acquisition and retention. Proven ability to cultivate and maintain strong client relationships, resulting in increased repeat business and referrals. Skilled in identifying and capitalizing on new business opportunities and expansion of client base. Successfully negotiated and closed high-value contracts with Fortune 500 companies, contributing to substantial revenue growth. Experienced in conducting comprehensive market research and competitive analysis to guide strategic business decisions. Collaborative leader with a history of developing and implementing customized staffing solutions that meet and exceed client expectations. Effective communicator, adept at leading sales presentations and client meetings to secure new business. Strong leadership and mentoring skills, with a proven track record of fostering high-performing teams and driving overall sales performance.
Overview
26
26
years of professional experience
Work History
Account Director
Tandym Group
09.2020 - Current
- Successfully developed and executed business development strategies, resulting in a 30% increase in client acquisition and retention.
- Cultivated and maintained strong relationships with key clients, leading to a 25% increase in repeat business and referrals.
- Identified and pursued new business opportunities, expanding client base
- Negotiated and closed high-value contracts with Fortune 500 companies, contributing to a $5M increase in annual revenue.
- Conducted market research and competitive analysis to identify trends and opportunities, informing strategic business decisions.
- Collaborated with cross-functional teams to develop customized staffing solutions that met client needs and exceeded expectations.
- Led sales presentations and client meetings, effectively communicating the value of staffing services and securing new business.
- Managed a portfolio of high-profile accounts, ensuring exceptional service delivery and client satisfaction.
- Supported implementation of CRM systems and sales processes to streamline operations and improve sales efficiency.
- Trained and mentored junior sales staff, fostering a high-performing team environment and enhancing overall sales performance.
- Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Motivated team members to meet and exceed sales targets.
Senior Event Producer / Sales Team
Hank Lane Music & Productions
11.2002 - 06.2020
- Achieved annual sales exceeding $2M, consistently surpassing revenue targets and driving significant business growth.
- Collaborated directly with CEOs of Creative Games Inc. and Fusion Productions to secure new sales during company reinvention, focusing on virtual and socially distanced productions.
- Increased company revenue by over 20% annually by securing new business opportunities with prestigious event planners.
- Negotiated and established formal contracts with premier caterers, enhancing referral base and securing repeat business.
- Generated, analyzed, and implemented innovative sales strategies using statistical data on lost revenue, effectively boosting sales performance.
- Hired, trained, managed, and supported a growing sales force and administrative team, fostering a high-performing and cohesive team environment.
- Supported client partnership relationships post-close, ensuring performance fulfillment and long-term client satisfaction.
- Conceptualized and delivered upscale corporate and social functions, overseeing event design, production, budget management, run of show, and onsite management.
- Managed over 200 events annually, ensuring seamless execution and client satisfaction.
- Assisted in the creation of state-of-the-art multimedia sales tools for impactful presentations, enhancing client engagement and sales effectiveness.
- Trained and supervised event staff to complete tasks on time.
Talent Agent
Duva Flack Associations
01.1999 - 08.2002
- Successfully booked actors and negotiated contracts under the jurisdiction of Actors Equity Association, AFTRA, and Screen Actors Guild, ensuring favorable terms and compliance with industry standards.
- Reviewed Breakdown Services and meticulously prepared submissions for Casting Directors, enhancing the visibility and opportunities for represented talent.
- Managed projects by coordinating and following up on appointments with Casting Directors, ensuring seamless communication and scheduling.
- Selected, reviewed, and critiqued scripts, providing valuable feedback to clients and ensuring alignment with their career goals.
- Administered and revised agency contracts, maintaining accuracy and compliance while providing interoffice support services as needed.
- Acquired new talent for agency representation, expanding the agency's roster and enhancing its reputation within the industry.
- Built and maintained strong relationships with industry professionals, including casting directors, producers, and directors, to secure high-profile bookings for clients.
- Conducted market research to identify emerging trends and opportunities, positioning clients for success in a competitive landscape.
- Provided career guidance and strategic advice to clients, helping them navigate their careers and achieve their professional goals.
- Organized and attended industry events, networking to promote agency talent and foster new business opportunities.
- Maintained relationships with high-profile clients in entertainment industry through consistent communication.
- Oversaw diverse aspects of talent representation and bookings, confirming efficient operations.
- Managed and filed contracts, invoices and other documents associated with talent.
- Assisted clients with developing personal brand and public image.
- Negotiated contracts and terms with agents and talent by attending meetings and creating deals.
- Facilitated communication between agents, talent and clients by using interpersonal skills.
Education
Bachelor of Science (B.S.) - Marketing
Syracuse University
Syracuse, NY05.1997
Skills
- Microsoft Office Suite
- Mercury
- Bullhorn
- Power BI
- Business Development
- Leadership Communication
- Budget Management
- Cross Functional Communications
- Process Creation / Implementation
- Client Services
- Event Operations Management
Timeline
Account Director
Tandym Group
09.2020 - Current
Senior Event Producer / Sales Team
Hank Lane Music & Productions
11.2002 - 06.2020
Talent Agent
Duva Flack Associations
01.1999 - 08.2002
Bachelor of Science (B.S.) - Marketing
Syracuse University
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