Spencer Keip
Atlanta,GA
Summary
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Payroll Administrator
RM Interiors & Flooring
05.2022 - 11.2023
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Submitted reports on payroll activities.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements.
- Processed payroll garnishments such as tax liens and child support.
Front of House Manager
Majestic Theaters
08.2021 - 05.2022
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Performed cash handling activities and secured nightly bank deposits.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Front Desk Receptionist
Courtyard By Marriott
01.2020 - 03.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
Contract IT Technician
All Star Entertainment
02.2018 - 01.2020
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Education
No Degree - Video Game Design
Guilford Technical Community College
Jamestown, NCHigh School Diploma -
Northwest Guilford High School
Greensboro, NC06.2012
Skills
- New Hire Processing
- Data Review
- Expense Reimbursements
- Resolving Discrepancies
- HR Support
- Payroll Auditing
- Bookkeeping Skills
- Report Writing
- Maintaining Employee Records
- Restaurant Operations
- POS System Operations
- Service Prioritization
Certification
- Food Handler's Servsafe Managerial Training - January 2022-January 2027
Languages
English
Native or Bilingual
Spanish
Limited Working
Russian
Elementary
Timeline
Payroll Administrator
RM Interiors & Flooring
05.2022 - 11.2023
Front of House Manager
Majestic Theaters
08.2021 - 05.2022
Front Desk Receptionist
Courtyard By Marriott
01.2020 - 03.2020
Contract IT Technician
All Star Entertainment
02.2018 - 01.2020
No Degree - Video Game Design
Guilford Technical Community College
High School Diploma -
Northwest Guilford High School
- Food Handler's Servsafe Managerial Training - January 2022-January 2027
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