Spencer LaRue

• Managed the recruitment, training and performance of staff members.
• Organized special events such as conferences, meetings and seminars.
• Assisted with budgeting and forecasting activities for upcoming projects.
• Developed and significantly grew assigned territory using strong engagement and marketing skills.
• Coached individual members of the Sales Team on their approach to selling products and services in order to maximize revenue potential from each sale.
• Gained market share in new sales performance through aggressive team training.
• Monitored market conditions, competitor activities, and customer preferences to inform strategic decisions related to product development and pricing.
• Participated in weekly meetings with upper management discussing strategy and tactics used by the Sales Department.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Utilized CRM software to track leads generated by marketing campaigns and analyze effectiveness of those campaigns.
• Established clear objectives for the Sales Department which were communicated regularly across teams.

Manage a sales team ranging from 18 to 20 employees. Establish a monthly sales strategy to hit monthly sales goals of $2 million to $2.7 million.

• Assigned leads monthly sales training, discussing market trends, competition, sales strategy, etc.

• Run weekly sales meetings.

Train new sales reps, ride-alongs, one-on-one training, etc.

• Work closely with senior management on marketing and lead flow.

• Perform in-home sales.

• Work closely with production.

• Work closely with production.

• Attended industry events to explain sales opportunities. Maintained relationships with customers, and found new ones by identifying needs and offering appropriate services.

Handled customer relations issues, enabling quick resolution, and.

• Oversaw regional and local sales managers and staff.
• Analyzed customer data to identify trends, preferences, and opportunities for growth.
• Performed sales consultations and educated clients on products and services.
• Assisted senior management in developing long-term strategic goals for the company's growth.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
• Managed daily operations of sales department, including supervision of staff members.

• Negotiated contracts with vendors for services, products and supplies.
• Created program to promote new managers from within, leading to cohesive leadership structure.
• Implemented process improvement procedures that resulted in cost savings across the board.
• Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
• Cultivated and strengthened lasting client relationships using strong management, budget implementations, employee reviews, training, and schedules.
• Identified and qualified customer needs, and negotiated and closed profitable projects with a high success rate.
• Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
• Implemented innovative programs to increase employee loyalty and reduce turnover.

• Perform in-home sales that were organic or self-generated leads.

• Negotiate insurance restoration claims.

• Marketing: establish new revenue streams, online/social media marketing, and in-person (cold calls/drop-ins).

• Monitored industry news and changes in regulations impacting B2B operations.

• Opened a water mitigation division - responsible for business and strategic development.

• Analyze current market trends - building, remodel, economy/market, etc. • Manage staff ranging from 23 to 35 employees and subcontractors.
Implemented operational strategies and effectively built customer and employee loyalty.

• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

• Responsible for identifying, securing, and/or managing good
  standing relationships with contractors, plumbing companies (for
  revenue), suppliers and customers

• Organize ideas, initiatives, and activities aimed at making the business better by increasing revenues, business expansion growth, increasing profitability, and making strategic business decisions (internal assessments, implementing cost-saving initiatives).

• Brainstorm and develop ideas for creative marketing campaigns and incentive programs to bring in potential client referral sources.

• Orchestrate and assist in marketing activities (high budget and low budget) by demonstrating expertise in optimizations, advertising, events planning, etc.

• Responsible for planning, budgeting, and monitoring large commercial, multifamily, and residential projects to ensure that goals and company standards have been met in a timely manner.

• Negotiate contracts, help with collections, accounts payable, and accounts receivable.

• Track progress, schedule, budget tracking, and review compliance of an assigned project at the site; communicate and foster positive working relationships with subcontractors, clients, etc.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed budget implementations, employee evaluations, and contract details.
• Developed and implemented strategies to increase sales and profitability.
• Analyzed market trends and competitor activities to create competitive advantages.
• Managed purchasing, sales, marketing, and customer account operations efficiently.
Maximized operational excellence by mentoring personnel on management principles, industry practices, and company procedures.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Managed a staff of over 35 employees, ranging from office staff to field staff.

• Responsible for mitigating properties damaged by water, mold, and other disasters.
• Scope residential and commercial losses due to water, mold, fire, and other insurance-associated losses, secure jobs, and perform structural drying per the IICRC standards.
• Negotiate mitigation estimates with insurance professionals to develop an agreed-upon scope.
• Work with technicians to coordinate job and change orders.
• Coordinating the mitigation projects, uploading within time frames, and bringing jobs in under budget.
• In charge of all fire losses; clean carpet, upholstery, floors, walls, ceilings, draperies, windows, and room accessories to remove the effects of smoke and water damage, such as dirt, soot, stains, mildew, and excess water and moisture.
• Experienced in marketing face-to-face with insurance agents and commercial properties.

• Responsible for the overseeing of the job site by drawing out initial sketch and logging in paperwork
• Providing necessary equipment and tools to remove materials from buildings, following all safety requirements, by using proper techniques to detail and clean the job site after fire/water damages; Monitor equipment and daily readings on site.
• Checked every job site to ensure the quality of standards and duties performed
• Contacted adjustors to get their opinion and approval for tasks to further dry out
• Excellent problem solving and analytical skills when and if unexpected problems stemming from the disaster occur.