Summary
Overview
Work History
Education
Skills
Timeline
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Spencer Lay

Delaware,OK

Summary

Experienced with entrepreneurial ventures and strategic initiatives. Utilizes innovative thinking and business acumen to drive success. Track record of building cohesive teams and fostering growth.

Overview

3
3
years of professional experience

Work History

Sales Associate

Aspen Ski and Board
11.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.

Server Trainer

Double Eagle Club
08.2023 - Current
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Monitored new server performance and offered continuous support throughout training period.

Lifeguard

Zoombezi Bay
05.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Co-Founder

L&F Pressure Washing
04.2022 - 08.2023
  • Conducted door-to-door sales, engaging directly with potential customers to explain product features and benefits.
  • Built strong interpersonal skills by effectively communicating with a wide variety of customers and addressing their needs.
  • Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
  • Answered customer questions on pricing, products, procedures, and materials used.
  • Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.

Team Member

Chick-fil-A
08.2021 - 03.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

No Degree -

Olentangy High School
Lewis Center, OH
05-2025

Skills

  • Entrepreneurial and innovative
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Team leadership
  • Strategic thinking
  • Client engagement
  • Visionary leadership

Timeline

Sales Associate

Aspen Ski and Board
11.2023 - Current

Server Trainer

Double Eagle Club
08.2023 - Current

Lifeguard

Zoombezi Bay
05.2023 - 08.2023

Co-Founder

L&F Pressure Washing
04.2022 - 08.2023

Team Member

Chick-fil-A
08.2021 - 03.2022

No Degree -

Olentangy High School

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Spencer Lay