Spencer Lyman
Braselton,GA
Summary
Dynamic Branch Manager at Anthem Pest Control LLC with a strong track record in financial data reporting and compliance management. Drove substantial revenue growth through operational optimization and enhanced customer relations. Expertise in data interpretation and team leadership has led to successful risk reduction and performance improvement. Bilingual in Spanish, promoting inclusive communication across diverse client bases.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Branch Manager
Anthem Pest Control LLC
Marietta, GA
03.2019 - Current
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
- Monitored financial performance of the branch on a monthly basis.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Claims Manager
Landmark Home Warranty
South Jordan, UT
01.2017 - 03.2019
- Reduced loss ratios through fair and prompt processing of claims.
- Submitted clean claims to reduce denial rates, following payer reimbursement policies and procedures.
- Reviewed and approved complex claim settlements, making sure they were within policy guidelines.
Education
Bachelor of Science - Applied Business Administration
BYU-Idaho
Rexburg, ID04-2026
Skills
- Data Interpretation
- Financial Data Reporting
- Compliance Management
- Customer Relations
- Comprehensive Project Oversight
- Effective Team Leadership
- Fluent in Spanish
- Sales Proficiency
Languages
Spanish
Native/ Bilingual
Certification
- Georgia Department of Agriculture-Certified Commercial Operator, License# SP30113
Accomplishments
- Eagle Scout
- Completed a two-year service mission for The Church Of Jesus Christ of Latter Day Saints in Torreon, Mexico.
References
References available upon request.
Timeline
Branch Manager
Anthem Pest Control LLC
03.2019 - Current
Claims Manager
Landmark Home Warranty
01.2017 - 03.2019
Bachelor of Science - Applied Business Administration
BYU-Idaho
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