Spencer Lynch
Batavia,Ohio
Summary
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Personable and resourceful individual with strong organizational skills and positive, upbeat attitude. Familiar with essential business operations and financial management, possessing strong problem-solving and decision-making abilities. Capable of driving successful outcomes and fostering growth to enhance business performance.
Overview
15
15
years of professional experience
Work History
Owner Operator
Aunt Millies
09.2018 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction.
- Increased customer satisfaction by providing high-quality services and timely communication with store management.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs such as stale and shrink.
- Acquired new business with cash stops to small business in the territory.
Individual Contractor
US Post Office
06.2015 - 08.2018
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Helped meet changing demands by recommending improvements to systems or procedures.
- Maintained database systems to track packages and data.
- Reduced client complaints by implementing a more effective relationship based customer service to customers.
Salesperson
Porter Precision Products
02.2010 - 08.2012
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Quote jobs and make recommendations for projects.
Education
No Degree - Business
Aquanis College
Nashville, TNAssociate of Applied Science - Business
Thomas More College
Fort Mitchell, KYSkills
Relationship Management
Sales negotiation
Strong Work Ethic
Delivery Scheduling
Customer Service
Teamwork and Collaboration
Customer Retention
Quality Assurance
Inventory Control
Revenue Generation
Timeline
Owner Operator
Aunt Millies
09.2018 - Current
Individual Contractor
US Post Office
06.2015 - 08.2018
Salesperson
Porter Precision Products
02.2010 - 08.2012
No Degree - Business
Aquanis College
Associate of Applied Science - Business
Thomas More College
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