Spencer McGee
Miami Beach,Florida
Summary
Seasoned F&B worker with 3+ years in management and 14+ years in the restaurant industry. 5+ years Social Media Management experience with outstanding references seeking an opportunity to utilize my diverse skill set.
Overview
10
10
years of professional experience
Work History
Social Media Manager
Social Media Manager
Remote
02.2019 - Current
- Developed creative digital marketing strategies for a variety of clients, increasing their social media presence and brand recognition
- Expertly managed multiple social media accounts, ensuring content was professional, engaging, and on-brand
- Monitored analytics closely, providing detailed reporting and insights to inform upcoming initiatives
- Thinking outside the box to come up with new creative, on-brand, and innovative content
- Staying up to date with current trends on all platforms.
Bar Manager/Bartender
The Prop Stop
Hammond, Louisiana
03.2018 - 05.2024
- Performed numerous job duties including general bartending duties, ordering, restocking, training, and maintaining a positive work environment
- Worked with high volumes of an array of customers with responsibility for the implementation of professionalism and tactfulness
- Demonstrated leadership of a high volume hospitality team while engaging customers in a professional, enthusiastic manner
- Experienced in mixology with a strong command of efficiency, speed, and multitasking
- Was responsible for taking multiple orders and remembering all ingredients to the order
- Coordinating with the team to ensure a schedule that is beneficial to both the company and team
- Taking guest complaints and providing the best possible solution
- End of day reports
- Inventory to ensure the business is set up for success.
Server
Watr at the 1 Hotels South Beach
South Beach Miami, Florida
02.2022 - 03.2024
- Opening and closing restaurant procedures including setting up and closing down workstations, dining room, and pool
- Greet guests and make them feel welcomed
- Assist others in carrying out their part of preparing/serving
- Worked fast and effectively to bring quality cocktails/food to my guests' tables
- Demonstrated genuine hospitality while greeting and establishing a friendly yet professional relationship with guests
- Provided excellent customer service in a fast-paced environment
- Provided all manner of server responsibilities including taking orders, bringing food/drinks to tables, ringing up orders in POS system, and closing out checks in a friendly, enthusiastic, professional, and timely manner
- Provided friendly and attentive service
- Worked with other servers and strive to be a team leader
- Become familiar with regular guests to better suit their needs
- Upheld the values of teamwork, responsibility, honesty, and reliability and the company's core values
- Maintaining Forbes standards
- Train new team members to set them up for success.
Server Trainer
Chimes Restaurant
Covington, LA
06.2020 - 02.2022
- Develop and implement training programs for new servers, ensuring they are knowledgeable about the menu, service standards, and restaurant policies.
- Provide hands-on training to new servers, demonstrating proper techniques for guest interaction, order taking, and table service.
- Monitor the performance of new servers during training shifts, providing feedback and guidance for improvement.
- Conduct ongoing training sessions for existing servers, focusing on areas for development and enhancing customer service skills.
- Assist in the onboarding process for new servers, including completing necessary paperwork, setting up workstations, and introducing them to the team.
- Serve as a mentor and resource for servers, offering support and guidance to help them succeed in their roles.
Bartender/Bar manager
Bualo Wild Wings
Hammond, Louisiana
10.2014 - 01.2022
- Trained new and current employees (corporate trainer)
- Setting up/breaking down a large indoor bar as well as outdoor patio bar each shift
- Performed closing duties including cleaning, sanitizing and replenishing
- Maintained full knowledge of bar and menu items and made outstanding recommendations
- Prepared mixed drinks; poured wine, beer and non-alcoholic beverages
- Effectively communicated with a large restaurant team to produce quality service in a timely manner
- Served each guest with a sincere, positive, pleasant and enthusiastic attitude
- Used sale techniques to "up-sell"
- Stocking liquor, beer, wine, glassware, fresh fruit/purees appropriately per shift
- Memorized food/drink orders to be entered in on the computers
- Taking inventory to set up for success throughout the work week
- Coordinating with the bartenders/last year's sales to make a schedule beneficial to both the company and team.
Skills
- Hospitality
- Leadership
- Bartending
- Management
- Luxury Hotel Expierence
- Social Media Management
References
- Pano Argyriades (Director of F&B 1Hotel)- (786) 219-6468
- Lavetta Johnson (Manager at Buffalo Wild Wings) - (985)-602-7838
- Victoria Gardner (Manager at The Prop Stop) - (985)-789-7140
- Cristy Lawrence (Social Media Influencer) -(504)-975-2158
- Camryn Hood (Chimes Manager) - (985)-272-2022
Timeline
Server
Watr at the 1 Hotels South Beach
02.2022 - 03.2024
Server Trainer
Chimes Restaurant
06.2020 - 02.2022
Social Media Manager
Social Media Manager
02.2019 - Current
Bar Manager/Bartender
The Prop Stop
03.2018 - 05.2024
Bartender/Bar manager
Bualo Wild Wings
10.2014 - 01.2022
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