Spencer mckeown
shelton
Summary
A dynamic and results-oriented professional with extensive experience at USIC Locating Services, I excel in workflow management and team leadership. Demonstrated expertise in troubleshooting and relationship building, achieving top performance levels and enhancing customer satisfaction. Skilled in fostering a culture of safety and efficiency, my approach significantly reduces risks while mentoring teams towards excellence.
Overview
19
19
years of professional experience
Work History
Lead Technician
USIC Locating Services
10.2020 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Monitored and enforced safety measures to mitigate hazards.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Worked with diverse types of weather and ground conditions.
- Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Performed Damage Investigations and completed follow up CMS's
Utility Locate Technician/Lead Technician
USIC Locating Services
10.2015 - 10.2020
- Reduced damage claims by consistently adhering to industry best practices when performing locates and marking utilities.
- Enhanced safety measures by diligently marking utility lines to prevent accidents during excavation projects.
- Improved service quality by accurately locating underground utilities using specialized equipment.
- Streamlined project timelines by efficiently completing locate requests within designated time frames.
- Collaborated with team members to share knowledge, troubleshoot difficult locates, and improve overall efficiency.
- Facilitated clear communication with construction crews, homeowners, and other stakeholders regarding utility locations and potential hazards.
- Increased customer satisfaction by promptly addressing inquiries or concerns related to utility locates or markings.
- Facilitated smooth project execution by coordinating with other utility locate technicians, construction crews, and management personnel to address any potential conflicts or issues related to underground utilities.
- Assisted in reducing expenses associated with damaged utilities through meticulous attention to detail during the location process.
- Completed large-scale projects expediently through effective time management skills that allowed for simultaneous handling of multiple locate requests.
- Supported successful project completion with precise documentation of all locates performed and any issues encountered.
- Promoted a culture of safety among colleagues by actively participating in safety meetings and sharing best practices for utility locating.
- Utilized advanced problem-solving skills to accurately identify complex underground utility configurations in challenging situations.
- Conducted thorough site investigations to gather necessary data for accurate utility mapping and recordkeeping.
- Upheld a strong safety culture within the workplace by following company policies and procedures as well as local regulations pertaining to underground utilities protection.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Performed Damage Investigations and completed follow up CMS's
Ranch Hand/Farm Hand
Tommy Fletcher/Fletcher Farm
01.2015 - 10.2015
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Performed repairs and preventive maintenance on equipment and property.
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Enhanced ranch safety by conducting regular equipment maintenance checks and repairs.
(SWCN)Steel Worker/ Navy Seabee
United States Navy, USN
01.2010 - 01.2015
- Maintained clean and organized workspaces, contributing to overall productivity and a safe working environment.
- Followed safety guidelines to fasten structural steel members and hoisted cables, chains and rope.
- Welded, cut and bent steel as necessary with torches, metal shears, and welding equipment.
- Participated in cross-functional teams for large-scale projects, leveraging individual skills and expertise to achieve successful outcomes.
- Embark team member responsible for all Navy personnel and equipment moving through Kuwait to Afghanistan and the united states
- Contributed towards meeting deadlines by efficiently prioritizing tasks based on project specifications and timeline requirements.
- Dismantled structures and prepared equipment for travel or site movement.
- Assembled scaffolding and rigging prior to start of each shift in preparation for day's work.
- Collaborated with team members to complete complex projects on time and within budget constraints, ensuring client satisfaction.
- Assisted in the development of project blueprints, ensuring accurate measurements and material specifications were followed.
- Placed and fastened iron rods and steel mesh together using wire and spot welds.
Farm Ranch Hand
Tommy Fletcher/Fletcher Farm
01.2006 - 01.2010
- Administered feed supplements to cattle.
- Operated heavy machinery safely while following all applicable guidelines for proper use and maintenance.
- Aided in farm record-keeping tasks such as vaccinations, and feed consumption for optimal resource management.
- Ensured timely planting and harvesting of crops by operating various types of agricultural machinery.
- Constructed over 14,000 feet of fencing
- Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
Lumber Yard Worker
Readyseal
08.2007 - 02.2008
- Assisted customers with loading lumber and other various building materials.
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
- Improved safety within the lumber yard by enforcing company policies and conducting regular checks of equipment.
- Strapped items down over protective padding to secure throughout transportation.
- Maintained clean, orderly work environment free of hazards.
- Stacked lumber.
Education
High School Diploma -
Weatherford High School
Weatherford, TX05-2008
Skills
- Team scheduling
- Work Planning and Prioritization
- Issue resolution
- Attention to detail
- Documentation and reporting
- Quality control
- Troubleshooting
- Works Well Under Pressure
- Preventive Maintenance
- Relationship building
- Multitasking and organization
- Deadline oriented
- Team Training
- Customer service
- Workload management
- Risk mitigation
- Blueprint reading
- Training and mentoring
- Goal oriented
- Employee motivation
- Decision-making
- Project management
- Negotiation
- Waste reduction
- Coaching and mentoring
- Task delegation
- Workflow management
- Employee development
- Risk management
- Teamwork and collaboration
- Problem-solving
- Time management
- Adaptability and flexibility
- Professionalism
- Self motivation
- Adaptability
- Reliability
- Goal setting
- Problem-solving abilities
- Teamwork
- Team leadership
Timeline
Lead Technician
USIC Locating Services
10.2020 - Current
Utility Locate Technician/Lead Technician
USIC Locating Services
10.2015 - 10.2020
Ranch Hand/Farm Hand
Tommy Fletcher/Fletcher Farm
01.2015 - 10.2015
(SWCN)Steel Worker/ Navy Seabee
United States Navy, USN
01.2010 - 01.2015
Lumber Yard Worker
Readyseal
08.2007 - 02.2008
Farm Ranch Hand
Tommy Fletcher/Fletcher Farm
01.2006 - 01.2010
High School Diploma -
Weatherford High School
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