Spencer mckeown
shelton
Summary
A dynamic and results-oriented professional with extensive experience at USIC Locating Services, I excel in workflow management and team leadership. Demonstrated expertise in troubleshooting and relationship building, achieving top performance levels and enhancing customer satisfaction. Skilled in fostering a culture of safety and efficiency, my approach significantly reduces risks while mentoring teams towards excellence.
Overview
19
19
years of professional experience
Work History
Lead Technician
USIC Locating Services
Shelton, WA
10.2020 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Monitored and enforced safety measures to mitigate hazards.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Worked with diverse types of weather and ground conditions.
- Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Performed Damage Investigations and completed follow up CMS's
Utility Locate Technician/Lead Technician
USIC Locating Services
Weatherford, TX
10.2015 - 10.2020
- Reduced damage claims by consistently adhering to industry best practices when performing locates and marking utilities.
- Enhanced safety measures by diligently marking utility lines to prevent accidents during excavation projects.
- Improved service quality by accurately locating underground utilities using specialized equipment.
- Streamlined project timelines by efficiently completing locate requests within designated time frames.
- Collaborated with team members to share knowledge, troubleshoot difficult locates, and improve overall efficiency.
- Facilitated clear communication with construction crews, homeowners, and other stakeholders regarding utility locations and potential hazards.
- Increased customer satisfaction by promptly addressing inquiries or concerns related to utility locates or markings.
- Facilitated smooth project execution by coordinating with other utility locate technicians, construction crews, and management personnel to address any potential conflicts or issues related to underground utilities.
- Assisted in reducing expenses associated with damaged utilities through meticulous attention to detail during the location process.
- Completed large-scale projects expediently through effective time management skills that allowed for simultaneous handling of multiple locate requests.
- Supported successful project completion with precise documentation of all locates performed and any issues encountered.
- Promoted a culture of safety among colleagues by actively participating in safety meetings and sharing best practices for utility locating.
- Utilized advanced problem-solving skills to accurately identify complex underground utility configurations in challenging situations.
- Conducted thorough site investigations to gather necessary data for accurate utility mapping and recordkeeping.
- Upheld a strong safety culture within the workplace by following company policies and procedures as well as local regulations pertaining to underground utilities protection.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Performed Damage Investigations and completed follow up CMS's
Ranch Hand/Farm Hand
Tommy Fletcher/Fletcher Farm
Weatherford, TX
01.2015 - 10.2015
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Performed repairs and preventive maintenance on equipment and property.
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Enhanced ranch safety by conducting regular equipment maintenance checks and repairs.
(SWCN)Steel Worker/ Navy Seabee
United States Navy, USN
Gulfport, MS
01.2010 - 01.2015
- Maintained clean and organized workspaces, contributing to overall productivity and a safe working environment.
- Followed safety guidelines to fasten structural steel members and hoisted cables, chains and rope.
- Welded, cut and bent steel as necessary with torches, metal shears, and welding equipment.
- Participated in cross-functional teams for large-scale projects, leveraging individual skills and expertise to achieve successful outcomes.
- Embark team member responsible for all Navy personnel and equipment moving through Kuwait to Afghanistan and the united states
- Contributed towards meeting deadlines by efficiently prioritizing tasks based on project specifications and timeline requirements.
- Dismantled structures and prepared equipment for travel or site movement.
- Assembled scaffolding and rigging prior to start of each shift in preparation for day's work.
- Collaborated with team members to complete complex projects on time and within budget constraints, ensuring client satisfaction.
- Assisted in the development of project blueprints, ensuring accurate measurements and material specifications were followed.
- Placed and fastened iron rods and steel mesh together using wire and spot welds.
Farm Ranch Hand
Tommy Fletcher/Fletcher Farm
Weatherford, TX
01.2006 - 01.2010
- Administered feed supplements to cattle.
- Operated heavy machinery safely while following all applicable guidelines for proper use and maintenance.
- Aided in farm record-keeping tasks such as vaccinations, and feed consumption for optimal resource management.
- Ensured timely planting and harvesting of crops by operating various types of agricultural machinery.
- Constructed over 14,000 feet of fencing
- Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
Lumber Yard Worker
Readyseal
Weatherford, TX
08.2007 - 02.2008
- Assisted customers with loading lumber and other various building materials.
- Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
- Improved safety within the lumber yard by enforcing company policies and conducting regular checks of equipment.
- Strapped items down over protective padding to secure throughout transportation.
- Maintained clean, orderly work environment free of hazards.
- Stacked lumber.
Education
High School Diploma -
Weatherford High School
Weatherford, TX05-2008
Skills
- Team scheduling
- Work Planning and Prioritization
- Issue resolution
- Attention to detail
- Documentation and reporting
- Quality control
- Troubleshooting
- Works Well Under Pressure
- Preventive Maintenance
- Relationship building
- Multitasking and organization
- Deadline oriented
- Team Training
- Customer service
- Workload management
- Risk mitigation
- Blueprint reading
- Training and mentoring
- Goal oriented
- Employee motivation
- Decision-making
- Project management
- Negotiation
- Waste reduction
- Coaching and mentoring
- Task delegation
- Workflow management
- Employee development
- Risk management
- Teamwork and collaboration
- Problem-solving
- Time management
- Adaptability and flexibility
- Professionalism
- Self motivation
- Adaptability
- Reliability
- Goal setting
- Problem-solving abilities
- Teamwork
- Team leadership
Timeline
Lead Technician
USIC Locating Services
10.2020 - Current
Utility Locate Technician/Lead Technician
USIC Locating Services
10.2015 - 10.2020
Ranch Hand/Farm Hand
Tommy Fletcher/Fletcher Farm
01.2015 - 10.2015
(SWCN)Steel Worker/ Navy Seabee
United States Navy, USN
01.2010 - 01.2015
Lumber Yard Worker
Readyseal
08.2007 - 02.2008
Farm Ranch Hand
Tommy Fletcher/Fletcher Farm
01.2006 - 01.2010
High School Diploma -
Weatherford High School