Summary
Overview
Work History
Education
Skills
Timeline
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SPENCER MEDINA

Jacksonville,FL

Summary

Experienced marketing analyst with a strong background in customer service and proficiency in multiple software applications. Utilizing expertise in campaign coordination to enhance client interaction and drive effective marketing strategies.

Overview

12
12
years of professional experience

Work History

MARKET ANALYST

Lunchpail Service Partners
05.2025 - 07.2025
  • Leveraged predictive analytics techniques to anticipate changes in consumer demand patterns, guiding proactive strategy adjustments.
  • Conducted quantitative and qualitative analyses, identifying key drivers of business growth.
  • Streamlined data collection processes for enhanced efficiency and accuracy in market research.
  • Optimized pricing models to maximize revenue while maintaining competitive advantage in the market.

PRODUCTION & CAMPAIGN COORDINATOR

Roku Creative
05.2020 - Current
  • Coordinate music video production, enhance client satisfaction
  • Collaborate on marketing campaigns, improve engagement
  • Consult on sales campaigns, generate new leads
  • Manage relationships, ensure seamless communication

VALET

A1a Valet
11.2017 - Current
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Filed guest's keys and tickets systematically, efficiently pinpointed vehicle locations, retrieved guest's vehicles quickly and offered directions to next destination.
  • Maintained constant traffic flow to keep main entrance clear and free of unattended vehicles while also making time to assist wheelchair-bound patrons and others with disabilities.
  • Provided customer service and information, answered questions and gave directions.

DELIVERY DRIVER

Jimmy John's
05.2014 - 05.2018
  • Processed payments by accepting cash, checks and credit card payments.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.

VALET

Mayo Clinic
12.2015 - 11.2017
  • Evaluated physical condition of vehicles before and after parking to assess for damage.
  • Processed all point of sale transactions accurately, counted back coin and currency and provided receipts to all customers.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.

CSA

Hhgregg
08.2013 - 04.2014
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Helped customers find specific products, answered questions and offered product advice.

Education

High School Diploma -

Duncan U. Fletcher
Neptune Beach, FL
05.2013

Skills

  • Data Analysis
  • Market Research
  • Digital Marketing
  • SEO Optimization
  • Social Media Management
  • Critical Thinking
  • Adaptability
  • Data Analytics
  • Excel
  • PowerPoint
  • Organization
  • Team Collaboration
  • Copywriting and editing

Timeline

MARKET ANALYST

Lunchpail Service Partners
05.2025 - 07.2025

PRODUCTION & CAMPAIGN COORDINATOR

Roku Creative
05.2020 - Current

VALET

A1a Valet
11.2017 - Current

VALET

Mayo Clinic
12.2015 - 11.2017

DELIVERY DRIVER

Jimmy John's
05.2014 - 05.2018

CSA

Hhgregg
08.2013 - 04.2014

High School Diploma -

Duncan U. Fletcher

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