Spencer Meier
Tulsa
Summary
I am a proactive manager with 8 years of experience in team leadership in Hospitality and the restaurant leadership industry. My background includes sales, management and customer service in fast-paced settings. I have a track record of turning data into actionable results and motivating people to exceed expectations through metric-driven expectations. I am driven to see real change within our corporative and governmental systems by educate and activate those necessary
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Olive Garden, Darden Inc.
Tulsa, OK
05.2023 - 01.2026
- Oversaw daily operations, ensuring adherence to quality and service standards.
- Managed inventory control systems, optimizing stock levels and reducing waste.
- Implemented promotional strategies to enhance guest engagement and drive revenue growth.
- Analyzed sales data to identify trends and adjust operational priorities accordingly.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Developed standard operating procedures to streamline restaurant processes and improve consistency.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Training Coordinator/Server Trainer
Texas Roadhouse Inc.
Joplin, MO
05.2022 - 05.2023
- Monitored training effectiveness through feedback collection and assessment tools.
- Facilitated onboarding processes for new hires, streamlining integration into company culture.
- Collaborated with department managers to identify training needs and tailor content accordingly.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
Server
Olive Garden, Darden Inc.
Rogers, AR
10.2021 - 05.2022
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Managed multiple tables efficiently while maintaining high-quality service during peak hours.
- Resolved customer complaints swiftly to maintain a positive dining atmosphere and loyalty.
Hospitality Professional/Delivery Driver
Chick-Fil-A Inc.
Bentonville, AR
03.2020 - 04.2021
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Improved employee retention rates with ongoing training initiatives and fostering a positive work environment.
- Coordinated activities for guests of all ages, promoting a fun-filled atmosphere that encouraged socialization among patrons at the hotel''s recreational facilities.
Front of House Associate
Slim Chickens Inc.
Rogers, AR
03.2019 - 03.2020
- Actively upsold menu items such as appetizers and desserts during busy hours, which led to an increase in average check size.
- Optimized workflow by implementing efficient seating arrangements to minimize wait times during busy shifts.
- Answered telephone to make reservations and take orders.
Food & Sales Associate
Kum & Go Inc.
Lowell, AR
05.2017 - 03.2019
- Operated point-of-sale systems efficiently to process transactions accurately.
- Analyzed sales data to identify trends and recommend adjustments in merchandising strategies.
Education
No Degree - Business Marketing
University of Arkansas
Fayetteville, Arkansas, ARBentonville High School
Bentonville, AR05-2018
Skills
- Extremely Outgoing
- Strong Leadership skills
- Self-motivated
- Conflict Resolution
- Ability to work under pressure
- Adaptability
- Goal Driven
- Team management
- Complaint resolution
- Recruitment
Timeline
Restaurant Manager
Olive Garden, Darden Inc.
05.2023 - 01.2026
Training Coordinator/Server Trainer
Texas Roadhouse Inc.
05.2022 - 05.2023
Server
Olive Garden, Darden Inc.
10.2021 - 05.2022
Hospitality Professional/Delivery Driver
Chick-Fil-A Inc.
03.2020 - 04.2021
Front of House Associate
Slim Chickens Inc.
03.2019 - 03.2020
Food & Sales Associate
Kum & Go Inc.
05.2017 - 03.2019
No Degree - Business Marketing
University of Arkansas
Bentonville High School