Summary
Overview
Work History
Education
Skills
Timeline
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Spencer Mitchell

Hamburg,NY

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience

Work History

MSA

Lowes
10.2022 - Current
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
  • Built properly lit and well-maintained displays, creating inviting atmosphere in stores.

Sales Associate

Vans
07.2022 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Team Member

Carhartt
09.2020 - 10.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

University At Buffalo
Buffalo, NY

Skills

  • Cash Handling
  • Customer Needs Assessment
  • Scheduling
  • Inventory Management
  • Returns Processing
  • Customer Assistance
  • Customer Service
  • Product Recommendations
  • Cash Management
  • Sales Expertise
  • Money Handling
  • Point of Sale Operation
  • Cleaning and Sanitizing

Timeline

MSA

Lowes
10.2022 - Current

Sales Associate

Vans
07.2022 - 10.2022

Team Member

Carhartt
09.2020 - 10.2021

High School Diploma -

University At Buffalo

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Spencer Mitchell