Spencer Nguyen
Thornton,CO
Summary
Dynamic and reliable professional with a strong background in customer service at Water World. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and proficient in POS systems, demonstrating a commitment to integrity and teamwork while maintaining a clean and organized environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Mega Car Wash
05.2023 - 08.2023
- Facilitated resolution of technology concerns through effective troubleshooting.
- Delivered prompt, dependable hands-on assistance in car detailing operations.
Cashier
Water World (Hyland Hills Park & Recreation District)
05.2025 - 09.2025
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Assisted customers with inquiries and provided information about park services and attractions.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to ensure smooth operations during peak hours.
- Resolved customer concerns promptly to support satisfaction and retention efforts.
- Greeted customers entering store and responded promptly to customer needs.
- Handled cash, credit, and electronic payments accurately to minimize discrepancies.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
The Academy of Charter Schools
Westminster, CO05.2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling
- Team collaboration
- Reliability and punctuality
- POS systems
- Attention to detail
- Proficient in software
- Multitasking and organization
- Honest and dependable
Certification
- IBCCES autism certification
Languages
Vietnamese
Native or Bilingual
Spanish
Limited Working
References
- Professor Chase Richter (303-579-2447)
- Jim Nguyen (303-332-7891)
Timeline
Cashier
Water World (Hyland Hills Park & Recreation District)
05.2025 - 09.2025
Volunteer
Mega Car Wash
05.2023 - 08.2023
High School Diploma -
The Academy of Charter Schools