Spencer O'Neall
Tucson
Summary
Dependable Facilities Maintenance Technician with expertise in plumbing and drain systems. Proven record in adhering to safety protocols and maintaining accurate maintenance records.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Facilities Maintenance Technician
Town Of Oro Valley
Oro Valley, AZ
10.2023 - Current
- Conducted routine inspections and maintenance of facilities to ensure optimal safety and functionality.
- Repaired electrical, plumbing, and HVAC systems, enhancing overall facility efficiency.
- Collaborated with team members to troubleshoot issues and implement effective solutions.
- Maintained accurate records of maintenance activities and inventory for compliance purposes.
- Assisted in managing work orders to prioritize tasks based on urgency and impact.
- Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
- Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
- Enhanced facility appearance with thorough cleaning and maintenance of both interior and exterior spaces.
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Fostered a positive work environment through teamwork, collaboration, and maintaining an organized workspace.
- Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
- Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Maintained accurate records of all maintenance activities, ensuring proper documentation for facility management review.
- Extended equipment lifespan through regular lubrication, calibration, and part replacement as needed.
- Collaborated with other technicians to complete complex repairs, improving overall team productivity.
- Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
- Supported facility renovations by assisting with demolition, construction, and installation tasks as needed.
- Conducted routine assessments of plumbing systems to identify leaks or potential issues before they escalate into costly damages.
- Ensured safety compliance by conducting regular inspections and addressing potential hazards promptly.
- Conducted preventive maintenance for HVAC systems to ensure optimal operation and comfort in all seasons.
- Fostered culture of continuous improvement, regularly reviewing and updating maintenance processes.
Drain Technician
Bioremedies
Tucson, AZ
03.2019 - 10.2023
- Operated specialized equipment for drainage cleaning and maintenance.
- Diagnosed and resolved drainage issues efficiently to minimize downtime.
- Collaborated with team members to implement safety protocols and best practices.
- Trained junior technicians on equipment usage and safety procedures.
- Led troubleshooting efforts for complex drainage problems, ensuring timely resolutions.
- Unclogged sewers, kitchen and bathroom sinks and tubs using plumbing snakes and machines.
- Described diagnosed problems to customers and offered solutions.
- Cleaned main and secondary drains in homes and commercial buildings using cable or high-pressure water jets.
- Improved customer satisfaction by promptly and efficiently addressing drain issues.
- Provided exceptional customer service while resolving urgent drainage issues in residential and commercial properties.
- Assisted clients in understanding proper care for their drainage systems promoting better system longevity.
- Emphasized preventative maintenance measures for clients, reducing the likelihood of costly repairs down the line.
- Diagnosed and resolved a variety of drainage problems, providing customers with long-lasting solutions.
- Detected septic tank problems by performing troubleshooting and diagnostic techniques to identify and accurately resolve any identified concerns.
- Greeted customers at start of service calls, explained planned services and answered questions to promote and maintain high customer satisfaction.
- Communicated with supervisors and other workers using equipment such as wireless phones, pagers or radio telephones.
- Visited residential and commercial customers to perform routine maintenance duties on septic systems.
Medical Assistant
Pima Heart
Tucson, AZ
01.2017 - 03.2019
- Assisted physicians with patient examinations and procedures, ensuring comfort and safety.
- Managed patient scheduling and maintained accurate medical records using electronic health record systems.
- Educated patients on treatment plans, medications, and follow-up care to promote understanding and compliance.
- Performed phlebotomy, administered injections, and conducted diagnostic tests with precision and care.
- Trained new medical assistants on office protocols, procedures, and use of medical equipment effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
Education
High School Diploma -
Center For Career Alternatives
Everett, WAAssociate Degree in Medical Assisting - Medical Assisting
Everest College
Everett, WASkills
- Building maintenance
- Plumbing and Drain systems
- Furniture assembly
- Pest control
- Roofing repairs
- Drywall repair
- General Plumbing
- Maintenance recordkeeping
- Willing to learn
- Hand and power tool use
- Plumbing repairs
- Safety protocols
- Reliability
- Work order completion
Certification
- CJIS certified
- OSHA training and compliance
- LOTO
- Fall Protection
- Confined Space
Timeline
Facilities Maintenance Technician
Town Of Oro Valley
10.2023 - Current
Drain Technician
Bioremedies
03.2019 - 10.2023
Medical Assistant
Pima Heart
01.2017 - 03.2019
High School Diploma -
Center For Career Alternatives
Associate Degree in Medical Assisting - Medical Assisting
Everest College