Summary
Overview
Work History
Education
Skills
Timeline
Generic

Spencer Paul

Janesville,WI

Summary

Dedicated HVAC Installer/Helper with a proven track record at FB Reeder & Edelman Heating & Cooling, enhancing system efficiency and customer satisfaction through expert installations and maintenance. Adept at system installations and replacements coupled with exceptional team collaboration and customer service skills. Continuously seeks to expand knowledge in the field, ensuring all projects exceed expectations.

Overview

8
8
years of professional experience

Work History

HVAC Installer

FB Reeder
05.2023 - 06.2024
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
  • Installed components to improve HVAC system performance.
  • Increased client comfort levels by installing heating, ventilation, and air conditioning systems based on specific needs.
  • Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthrough after completion of installations.
  • Boosted customer loyalty by addressing any concerns promptly and professionally.
  • Calibrated equipment to achieve maximum efficiency.
  • Assisted in maintenance, repair and installation of ventilation systems.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
  • Installed bypass dampers, low voltage wiring, split systems, and package units in commercial or residential buildings.
  • Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.

HVAC Installer

Edelman Inc.
06.2019 - 05.2023
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
  • Installed bypass dampers, low voltage wiring, split systems, and package units in commercial or residential buildings.
  • Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthrough after completion of installations.
  • Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Enhanced overall team productivity through effective communication and collaboration during installations and repairs.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Consulted with project management during group installations.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Assisted in maintenance, repair and installation of ventilation systems.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.

Sales Floor Associate

Menards
12.2016 - 06.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
  • Developed strong product knowledge to address customer inquiries accurately and efficiently.
  • Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
  • Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
  • Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Utilized customer feedback to improve services and apply best practices.
  • Recommended accessories and complementary purchases to boost revenue.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.

Education

HVAC/R Technical Diploma - HVAC/R

Blackhawk Technical College
Janesville, WI
12.2019

High School Diploma -

Parker High School
Janesville, WI
06.2016

Skills

  • Team Player, who is adaptable and easy too get along with
  • Keeping work site clean and safe for replacements and new installs
  • Knowledge of system components
  • Knowledge of Duct insulation/installation
  • Knowledge of proper system installation
  • Soldering/Brazing/Pressing Units Properly and Leak Testing too ensure system has no leaks before next steps are taken
  • Universal EPA Certified, Always looking forward too learning and expanding my knowledge of equipment in the field
  • Maintaining Customers Questions, Ensuring customer is happy with work being done or completed
  • Able too Moderately lift heavy equipment
  • Very good at following instructions when given
  • Ensuring proper safety of co workers and customers when working on equipment
  • Very Organized individual

Timeline

HVAC Installer

FB Reeder
05.2023 - 06.2024

HVAC Installer

Edelman Inc.
06.2019 - 05.2023

Sales Floor Associate

Menards
12.2016 - 06.2019

HVAC/R Technical Diploma - HVAC/R

Blackhawk Technical College

High School Diploma -

Parker High School

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