Summary
Overview
Work History
Education
Skills
Timeline
Generic

Spencer Roark

Wilmington,CA

Summary

Efficient Office Clerk with commitment to day-to-day streamlining for big-picture success. Expert in accurate pos1 use and data entry with training in Sales Distinguished leadership and organization skills with talent for communication. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Dedicated Office Assistant with over 10 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Industrious Office Clerk with expertise in office needs and focus on optimizing system performance. Friendly, respectful and team-oriented with extensive clerical and records management experience. Clear communicator skilled at multitasking with strong prioritization and planning abilities. Open-minded Drummer talented in recording and performing various styles of drumming. Maintains musical equipment and tunes both before and after performances. Recognized for composing some original pieces for rendition. Successful at learning new musical pieces quickly and accurately to maximize contribution to group success. Hardworking and diligent with good understanding of time and rhythm. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated most self taught music professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

36
36
years of professional experience

Work History

Lead Drummer

Faith Tabernacle Church
Wilmington , CA
05.2001 - 08.2022
  • Provided timing and rhythmic foundation for band members to coordinate performance.
  • Practiced individually and with ensemble regularly to develop consistent excellence of execution.
  • Adapted new concepts and sound arrangements with band members.
  • Practiced with musicians to maintain structure and harmony of musical pieces.
  • Applied knowledge of harmony, melody, rhythm and voice production to individualize presentations and maintain audience interest.
  • Practiced singing exercises and studied with vocal coaches to develop voice and rehearse for upcoming roles.
  • Accompanied morning worship services by playing guitar and drums and singI got as part of worship team.
  • Punctually attended up to 6 practices monthly.
  • Kept excellent timing with music accurately and at tempo.
  • Performed routine maintenance and cleaning of percussion inventory to provide optimal sound quality.

Office Clerk and Shift Lead

USPS
Mar Vista , CA
09.2012 - 04.2022
  • Interacted with customers by phone, email or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Supported team members and customers with efficiency, professionalism at all times.

Barista Shift Lead

Starbucks
Carson, CA
10.2008 - 09.2012
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Accurately completed end-of-day financial tasks worth over 30,000 to 80,000 of cash and card transactions daily.

Window Service and Cashier

Taco Bell
Lomita, CA
07.2006 - 12.2007
  • Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
  • Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
  • Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Education

No Degree - Music Theory And Composition

Los Angeles Harbor College
Wilmington, CA

High School Diploma -

Sky Mountain Charter School
Placerville, CA
01.2008

Skills

  • Data Gathering
  • Google Drive
  • Office Supply Management
  • Data Recording
  • Microsoft Office Proficiency
  • Workflow Processes
  • Office Production Evaluation
  • Office Supplies and Inventory
  • Record Sorting and Filing
  • Data Entry and 10-Key
  • Materials Organization
  • Outgoing Mail Preparation
  • Critical Thinking
  • Office Equipment Proficiency
  • Customer Feedback
  • Team Goals
  • Phone Inquiries
  • Maintenance Requirements
  • Efficiency Improvement
  • Community Relationships
  • Reading Comprehension
  • Special Events Performances
  • Memorizing Lyrics
  • Special Events Performances
  • Percussion Instruments
  • Rhythmic Foundations
  • Audience Engagement

Timeline

Office Clerk and Shift Lead

USPS
09.2012 - 04.2022

Barista Shift Lead

Starbucks
10.2008 - 09.2012

Window Service and Cashier

Taco Bell
07.2006 - 12.2007

Lead Drummer

Faith Tabernacle Church
05.2001 - 08.2022

No Degree - Music Theory And Composition

Los Angeles Harbor College

High School Diploma -

Sky Mountain Charter School
Spencer Roark