Summary
Overview
Work History
Education
Skills
Timeline
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Spencer Roberts

Modesto,CA

Summary

Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.

Overview

7
7
years of professional experience

Work History

HR Business Partner

Amazon
08.2021 - Current
  • Managed full cycle of recruiting, hiring, and on-boarding new employees.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Decreased site attrition from 6% to 1% month-over-month
  • Increased attendance from 81% to 86% week-over-week
  • Helped promote 8 Assistant Managers to Area Manager positions
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Advised senior management on organizational development and change management initiatives.
  • Facilitated team-building activities and initiatives, improving collaboration and engagement.
  • Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
  • Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.

HR Generalist

Amazon
07.2019 - 08.2021
  • Launched five sites within Sacramento Market - 98%+ Day 1 show rate
  • Developed and implemented onboarding and orientation programs for new employees
  • Pre plan, execute, and audit hiring events based on labor projections to meet labor order demands and fill on-time
  • Complete post-event audit of event and communicates event metrics to staffing leadership
  • Ensured 100% compliance for work authorization documentation for candidates
  • Utilized Applicant Tracking System (ATS) to move candidates through application process and update appointment arrival status for hiring events and orientation
  • Tracked and maintained statistics on effectiveness of recruitment through weekly reports on recruiting data for presentation to HR leadership and business partners
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance

Area Manager

Amazon
10.2018 - 07.2019
  • Maintain associate connections score of 4.8 overall and 4.9 managerial
  • Developed 3 warehouse associates to promote to Assistant Manager
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Lead two assistant managers and 150+ associates with both productivity and quality growth through mentor-ship and development to 20% productivity increase and 30% quality increase
  • Conduct meetings with leadership team to review daily work volume while delegating teams to floor specific areas ensuring leanest and efficient process were being followed

Operations Manager

The Home Depot Distribution
02.2018 - 09.2018
  • Lead project Manhattan system implementation - executing elimination of waste pallets to alleviate congestion in electric pallet jack drive aisles to maximize capacity, increase safety, and increase production by 1100+ cartons per hour saving $175k in annual labor
  • Lead team of 2 Area Supervisors and 125+ associates daily with heavy focus on safety, quality, and productivity
  • Review daily work forecast during meetings with other shift supervisors, operations managers, and assistant general managers to ensure leanest shift possible with focus on overall throughput

Outbound & Transportation Supervisor

Supervalu
12.2016 - 02.2018
  • Lead 2 lead employees and 40+ employees with heavy focus on safety, quality, and productivity
  • Review work forecast to develop and execute intricate staffing plans in order to meet productivity requirements
  • Increased productivity by +12% from 85% to 97% by re arranging inventory locations and eliminating wasteful touches
  • Successfully eliminated 2 extra trailers daily by maximizing load capacity which resulting in savings of $150K/month and $1.8M/annually in transportation costs

Education

Associate of Arts -

Modesto Jr. College
Modesto
2008

Bachelor of Arts -

University of Phoenix
Tempe

Skills

  • Workers Compensation
  • Workforce Diversity
  • Morale Improvements
  • Hiring Trends and Analysis
  • Performance Management Systems
  • Manager Coaching and Training
  • Human Resource Management Software (HRMS)
  • Data Analytics
  • HR Systems
  • Policy Implementation
  • Talent Review
  • Strategic Planning

Timeline

HR Business Partner

Amazon
08.2021 - Current

HR Generalist

Amazon
07.2019 - 08.2021

Area Manager

Amazon
10.2018 - 07.2019

Operations Manager

The Home Depot Distribution
02.2018 - 09.2018

Outbound & Transportation Supervisor

Supervalu
12.2016 - 02.2018

Associate of Arts -

Modesto Jr. College

Bachelor of Arts -

University of Phoenix

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Spencer Roberts