Spencer Slade
Plainfield,NJ
Summary
Operations Manager with over 10 years of experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
11
11
years of professional experience
Work History
Airport Manager
Avis Budget Group
05.2019 - Current
- Lead, motivate, and support the development of 11 Operations Managers/Senior Operations Managers to ensure each work department is held accountable, and that their progression falls in line with company standards.
- Improved customer satisfaction over prior year by 5 points by identifying areas of opportunity and implementing corrective action plans.
- Reduced operating costs by 3% with strategic resource allocation and budget management.
Senior Operations Manager
Avis Budget Group
01.2017 - 05.2019
- Managed, planed, and implemented staffing schedules for multiple departments based on business demands and transaction levels
- Optimized supply chain operations, establishing strategic partnerships with key suppliers for cost savings and improved lead times.
- Collaborated with cross-functional teams for seamless execution of large-scale initiatives and continuous improvement efforts.
Operations Manager
Avis Budget Group
03.2013 - 01.2017
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Conducted quarterly performance reviews, identifying areas for improvement and developing action plans to address them.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Education
Bachelor of Science - Marketing
Hampton University
Hampton, VA12.2013
Skills
- Process Improvement
- Leadership Development
- Project Management
- CRM Proficiency
- Excellent Communication Skills
- Adaptability
Timeline
Airport Manager
Avis Budget Group
05.2019 - Current
Senior Operations Manager
Avis Budget Group
01.2017 - 05.2019
Operations Manager
Avis Budget Group
03.2013 - 01.2017
Bachelor of Science - Marketing
Hampton University
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