Spencer Smith
Fall River,MA
Summary
Highly organized Front Desk Receptionist / Office Coordinator with exemplary multitasking, time management and customer service skills. Experience in copy equipment, printing, scanning and binding. Responsible professional willing to go extra mile to assist others with solving problems. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling of events and meetings. Experience with using ez catering for employee, office meeting and breakfast/lunch orders.
Punctual , professionalism and willingness to go the extra mile.
(willing to commute with no problem)
Overview
18
18
years of professional experience
Work History
Office Coordinator /Receptionist
Sunstein Kann Murphy & Timbers
05.2023 - 11.2023
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Front office Reception responsibilities
- Answering multi line phone
- Coordinate zoom meetings using Crestron video equipment
- Responsible for ordering food for office visitors meetings, office employees meetings and office after hour happy hours using ez cater.
- Responsible for office moves, add or changes
- Responsible for reporting any building issues or maintenance request
- Mail, package and equipment receiver
- Responsible for receiving documents and scanning into system and sending to IP department or Attorneys assistant
- Coordinate or perform activities associated with shipping, receiving, distribution, or transportation of FedEx, Ups or USPS items
- Responsible for issues pertaining to office security badges, lost or replacement
- Arrange for necessary maintenance or repair work
- Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services
- Monitor inventory levels and requisition or purchase supplies as needed
- Maintain kitchen and break room supplies
- Maintain copier toner and paper supplies
- Responsible for office moves and office space for incoming employees
- Coordinate office off site team building events and office summer outing events
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Cultivated client and vendor loyalty by proactively reaching out with follow-ups and status updates.
- Monitored vendor accounts and product updates to verify competitive pricing.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored front areas for cleanliness
Office Services Coordinator
Berkshire Partner LLC
07.2005 - 12.2022
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Distributed incoming mail from shipments, couriers and postal delivery to various departments within organization.
- Moved and lifted up to 40 pounds to complete stocking and maintenance tasks.
- Maintained efficient functionality of various photocopying and printing equipment with careful operation, preventive maintenance and basic repairs.
- Assisted with meetings and conference room reservations.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Ordered, maintained and distributed supplies and inventory.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Trained new team members on company procedures, customer service and issue resolution.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Handled assignments independently with good judgement and critical thinking skills.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Coordinated with contractors and vendors to enforce quality standards and timely completion of projects.
- Maintained and updated office records, both digital and physical.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
Education
General Studies
Roxbury High School
1981
Skills
- USPS, FedEx, DHL , UPS Mail and Package handling
- Vendor liaison for Staples, Wb Mason, Ricoh, Canon, Shredding services, Hp products along with several other office related vendors
- Sorting mail and scanning office documents into pdf or office files
- Office Supplies and Inventory Control
- Office food and beverage replenishment
- Zoom meeting set ups using Crestron video system
- Office Reception responsibilities
- Maintenance Scheduling
- Departmental Supporting maintenance of office Law library
- Call Screening and transfers
- Printing Materials
- Knowledge of Office Equipment
- Scheduling and planning office social events
- Meeting Coordination and Support
- Handling of office repairs
- Customer Service
- Microsoft Office
- Office furniture moves and storage coordinator
- Copy and Binding
- Copiers and printers
- Building maintenance and repair coordinator
- Office move coordinator
Timeline
Office Coordinator /Receptionist
Sunstein Kann Murphy & Timbers
05.2023 - 11.2023
Office Services Coordinator
Berkshire Partner LLC
07.2005 - 12.2022
General Studies
Roxbury High School
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