Spencer Smith
Temple,TX
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
20
20
years of professional experience
Work History
Business Development Manager
Dell Technologies
06.2022 - 06.2024
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for sales pipeline.
- Mentored junior team members in effective sales techniques, fostering high-performance culture within organization.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Developed customized solutions for clients based on deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
- Spearheaded initiatives aimed at improving customer retention rates by proactively addressing concerns before they escalated into larger issues.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
Senior Business Developemnt Analyst
Dell Technologies
02.2020 - 08.2022
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Identified trends and patterns in large datasets, leading to actionable insights for business growth.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
US/Canada Executive Sales
Dell Technologies
05.2018 - 02.2020
- Reduced client churn rates by proactively addressing concerns and delivering tailored solutions to meet their needs.
- Collaborated cross-functionally to ensure seamless communication between departments for optimal customer satisfaction.
- Negotiated advantageous contracts with suppliers and vendors to secure competitive pricing for the organization.
- Optimized sales funnel management processes, utilizing CRM software effectively to track leads, follow-ups, and conversions.
Inside Sales Representative
Dell Technologies
05.2017 - 05.2018
- Assisted management in setting realistic yet challenging goals for individual representatives based on historical data analysis and market trends.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Expanded market reach by researching potential clients and initiating contact via phone or email to generate interest in company offerings.
Insurance Sales Agent
University Federal Credit Union
03.2015 - 05.2017
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Negotiated contracts and terms of sale with potential customers.
Operations Manager
City Of Grain Valley Missouri
04.2007 - 06.2014
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed systems and procedures to improve operational quality and team efficiency.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Lead Purchasing Agent
Ooida
11.2004 - 04.2007
- Reviewed purchase orders for accuracy before submission, ensuring compliance with established guidelines and specifications.
- Trained new purchasing agents on company-specific policies and software tools, enabling them to quickly contribute positively within the team.
- Conducted regular supplier evaluations to maintain high standards and identify areas for improvement, driving continuous process enhancements.
- Analyzed market trends regularly to identify potential risks or opportunities related to pricing fluctuations or changes in supply chain dynamics.
- Oversaw budget management for the purchasing department, monitoring expenditures against forecasts to optimize financial performance.
- Enhanced cost savings by negotiating favorable contracts with key suppliers, ultimately benefiting the company''s bottom line.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
Education
MBA - Business Administration And Management
Baker University
Baldwin City, KS05.2016
BBA - Business Administration And Management
Baker University
Baldwin City, KS06.2014
Skills
- Sales Presentations
- New Business Development
- Strategic Planning
- Lead Generation
- Client Relationship Building
- Strategic business planning
- Key decision making
- Performance Goals
Timeline
Business Development Manager
Dell Technologies
06.2022 - 06.2024
Senior Business Developemnt Analyst
Dell Technologies
02.2020 - 08.2022
US/Canada Executive Sales
Dell Technologies
05.2018 - 02.2020
Inside Sales Representative
Dell Technologies
05.2017 - 05.2018
Insurance Sales Agent
University Federal Credit Union
03.2015 - 05.2017
Operations Manager
City Of Grain Valley Missouri
04.2007 - 06.2014
Lead Purchasing Agent
Ooida
11.2004 - 04.2007
MBA - Business Administration And Management
Baker University
BBA - Business Administration And Management
Baker University
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